Managing remote teams: features, nuances, pitfalls.
Remote work brings many benefits to the company and the employees... but it also creates quite a few problems for management and HR. How to organize the result of a remote team if all its participants are evenly scattered around the globe? What problems does it bring you, and how to solve them?
What challenges does managing personnel remotely create for the organization?
Compared to the traditional format - all employees are in the same office, working on the same schedule - managing remote teams raises the following questions:
- How do you supervise salespeople you've never seen or will never see?
- How do you communicate with employees who come from different time zones?
- How do you consider the laws and regulations of other states where your employees are located?
- How to keep people involved in their work and make them feel like a team?
- How do you protect confidential information from leaks?
Unobtrusive control = effective management of the remote team.
Main idea: in today's reality, there's no meaningful difference between managing a remote team and controlling a subordinate in the next room. You don't go from desk to desk and look at monitors anyway; you have better things to do. That's why all staff activity on the computer is monitored with special systems. For example, you have an online store, and you need to control how the salespeople do their work. The best solution to manage the calls is to use callrail com. It gives a complete set of digital marketing tools, all I advise only one thing, get acquainted first of all with scorpion marketing reviews.
How to protect sensitive information from leaks.
When managing a remote team, you will inevitably transmit important corporate information to different ends of the globe. For example, remote sales managers need remote access to the customer base - one of the company's main assets - which immediately creates corresponding risks.
Ground rules:
- Raise a VPN for remote workers.
- Use multi-factor authentication, encryption, single sign-on (SSO), and other data protection methods.
- Delineate access: Let employees get only the data they need for work. This isn't so much a matter of trust in specific people as it is protected in case one of your subordinates' accounts is hacked.
- Ensure that your subordinates use company technology for work - or, if not, specially created accounts for the organization. The less extraneous software you have on your computer, the better (ideally, none).
- Ultimately, the basis for effective remote team management controls. You must monitor your subordinates' activities as effectively as you do in the office, so the time-tracking system becomes a key element of your digital infrastructure.
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