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2022-12-27 05:38:34 -

What is IVR (Interactive voice response) and how it helps for Business?

Interactive voice response (IVR) is a technology that allows you to interact with a computer system in real-time. The system will then respond to your request based on the information you input. IVR can be used to automate telephone services, such as access to customer service hotlines or automated billing systems. IVR also enables customers to interact with call centers via interactive voice...

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