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Loyalty Management Market Demand, Trends, Share, Growth & Analysis 2022-2027

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According to the latest report by IMARC Group “Loyalty Management Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027“, The global loyalty management market size reached US$ 2.8 Billion in 2021. Looking forward, IMARC Group expects the market to reach US$ 9.1 Billion by 2027, exhibiting a growth rate (CAGR) of 21.47% during 2022-2027.

Loyalty management is an innovative data-driven tool that helps businesses acquire, engage, and retain customers. It is designed to promote repeat business, providing individuals rewards for store loyalty. It is integrated with the campaign management system that automates the sending of emails and short message services (SMS). In addition to this, it increases brand awareness, improves the customer experience, and offers relevant benefits, such as miles, discounts, revenue, points, coupons, or cash back. Since it is highly reliable, convenient, and easy to use and enables the management, collection, and use of customer data, loyalty management is gaining immense popularity among businesses across the globe.

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Market Trends:

The market is primarily driven by the expanding e-commerce and retail sector. In addition, the growing shift toward a customer-centric approach by business organizations and the increasing penetration of improved internet services, leading to easy access to the internet through smartphones, tablets, and laptops are contributing to market growth. Moreover, various technological advancements, such as the introduction of machine learning (ML), artificial intelligence (AI), and big data in loyalty management programs to analyze large amounts of data from survey forms, wearable devices, smartphones, and cookies while assessing consumer perception and making effective loyalty programs, represent other major growth-inducing factors. Besides this, the widespread adoption of loyalty management in the hospitality, information and technology (IT), transportation, media and entertainment, manufacturing, retail, and banking, financial services, and insurance (BFSI) industries for client retention and sustainable customer relationships is creating a positive market outlook.

Breakup by Type:

  • Customer Retention
  • Customer Loyalty
  • Channel Loyalty

Breakup by Organization Size:

  • Large Enterprises
  • Small and Medium Enterprises

Breakup by Deployment Mode:

  • On-premises
  • Cloud-based

Breakup by Industry Vertical:

  • BFSI
  • Retail
  • Travel and Hospitality
  • Manufacturing
  • IT and Telecom
  • Media and Entertainment
  • Healthcare
  • Others

Market Breakup by Region:

  • North America (United States, Canada)
  • Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, Others)
  • Europe (Germany, France, United Kingdom, Italy, Spain, Russia, Others)
  • Latin America (Brazil, Mexico, Others)
  • Middle East and Africa

Competitive Landscape with Key Player:

  • Annex Cloud
  • Bond Brand Loyalty Inc.
  • Comarch SA
  • Epsilon Data Management LLC
  • Fidelity Information Services Inc.
  • ICF International Inc.
  • Kobie Marketing Inc.
  • LoyaltyLion
  • Oracle Corporation
  • Paystone Inc.
  • SAP SE
  • TIBCO Software Inc.

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Note: We are in the process of updating our reports. If you want to receive the latest research data covering the time period from 2023 to 2028, along with industry trends, market size, and competitive analysis, click on the request sample report. The team would be able to deliver the latest version of the report in a quick turnaround time.

If you need specific information that is not currently within the scope of the report, we will provide it to you as a part of the customization.

About Us

IMARC Group is a leading market research company that offers management strategy and market research worldwide. We partner with clients in all sectors and regions to identify their highest-value opportunities, address their most critical challenges, and transform their businesses.

IMARC’s information products include major market, scientific, economic and technological developments for business leaders in pharmaceutical, industrial, and high technology organizations. Market forecasts and industry analysis for biotechnology, advanced materials, pharmaceuticals, food and beverage, travel and tourism, nanotechnology and novel processing methods are at the top of the company’s expertise.

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