The use of technology and automation to increase the effectiveness of hospitality operations is known as automation management in Smart Hospitality Management. Processes like reservations, guest services, housekeeping, and administration of food and beverages can all be made more efficient with the aid of automation. The study of visitor data by automation can also assist hospitality managers in finding trends and improving their decisions.

Moreover, automation can improve guest happiness and lower labour costs.  The Smart Hospitality Management of hotel operations is a tool that aids in the successful and efficient administration of hotels. It offers details on significant elements like income, expenses, reservations for rooms and food and drink, as well as their status. Also, this programme assists in producing reports for data analysis inside a specific time period or across multiple time periods.

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