How to Avoid Moving Company Scams Easily
Worried about moving scams? Learn how to avoid being scammed by a moving company
How Can I Avoid Being Scammed by a Moving Company?
Moving to a new home should be exciting—not a nightmare. Unfortunately, moving scams are a real risk, and many people fall victim every year. From companies that hold belongings hostage to movers that vanish after a deposit, scams can be financially and emotionally draining.
So if you’re asking, how can I avoid being scammed by a moving company, the good news is there are clear signs to look for and smart steps you can take to protect yourself. Whether you’re moving across town or across the country, the best defense is knowing how these scams work—and how to avoid them.
Let’s explore how you can move safely, without losing money or trust.
Spotting the Red Flags of Moving Scams
There are patterns in how shady movers operate. Recognizing the warning signs early can save you time, money, and major headaches.
Common red flags include:
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Lowball estimates that seem too good to be true
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Movers who demand large deposits upfront
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No physical address or company website
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Poor or inconsistent online reviews
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Refusal to provide written estimates or contracts
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Unmarked or generic rental trucks on moving day
If anything feels off or unprofessional, trust your instincts and start looking elsewhere.
For a more detailed guide on comparing legitimate companies and reading between the lines, check out:
👉 How To Choose A Moving Company
This resource breaks down how to evaluate quotes, spot red flags, and confirm a mover's reputation.
How Can I Avoid Being Scammed by a Moving Company?
Now that you know the red flags, here’s how to stay one step ahead and make sure your move goes smoothly.
1. Get Written Estimates—Not Just Verbal Quotes
Always request a written estimate based on an in-person or virtual walkthrough. Scammers love to offer vague or verbal quotes that they can change later. A legitimate mover will provide a detailed, binding or not-to-exceed estimate that outlines all potential charges.
Compare at least three moving companies. If one quote is significantly lower than the others, it could be a trap.
2. Never Pay Large Deposits Upfront
Reputable movers won’t ask for big deposits before your move. Typically, you pay upon delivery. If a company demands a large sum to "reserve" your date or asks for cash only, that's a major red flag.
Use a credit card for added fraud protection if possible—never cash or wire transfers.
3. Verify License and Insurance
Make sure the company is licensed and insured. In the U.S., interstate movers must have a valid USDOT number issued by the Department of Transportation. You can verify this on the FMCSA website.
Ask for proof of insurance and confirm that they offer coverage options like full-value protection.
4. Check Reviews Across Multiple Platforms
Don't rely on one website. Look at reviews on Google, Yelp, BBB, and social media. Read both good and bad reviews, and pay attention to how the company responds to criticism.
If you see a pattern of complaints about missing items, surprise fees, or damage, move on.
Stay Away from Brokers Posing as Movers
Some scammers pose as moving companies but are really brokers. These companies sell your job to a third-party mover—often with no standards or vetting process. This often leads to inflated costs and liability issues.
Always ask: “Will you be handling the move yourselves, or contracting it out?”
If they can’t answer clearly or try to avoid the question, look elsewhere.
Understand the Contract Before You Sign
Before you sign anything, read the contract thoroughly. Watch out for vague language, hidden fees, and open-ended terms. Look for:
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A clear list of services included
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A breakdown of charges
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The estimated delivery window
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Terms related to delays or damage claims
If anything is confusing or unclear, ask questions—and don’t sign until you fully understand.
For a safer, simpler experience, consider working with a reputable local business like Chamomile Go. Known for honest pricing and experienced teams, Chamomile Go is trusted by families for stress-free moves without surprise fees or shady practices.
Use These Bonus Tips to Avoid Scams
Here are a few additional ways to protect yourself during the move:
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Take photos of valuable items before the move for insurance proof
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Ask for the movers’ full names and company contact info
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Be present during loading and unloading
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Keep important items and documents with you—not in the truck
Being involved in your move from start to finish reduces the chance of miscommunication or shady behavior.
What to Do If You Suspect a Scam
If you think you're being scammed or feel something is wrong:
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Stop the move immediately if possible
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Contact your local consumer protection agency
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File a complaint with the FMCSA or BBB
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Leave reviews to warn others
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Contact your credit card company if you made a payment and suspect fraud
Documentation is key. Keep emails, texts, contracts, and receipts as evidence in case you need to file a legal complaint.
Final Thoughts
So, how can I avoid being scammed by a moving company? It all comes down to due diligence. Don’t rush the process. Ask questions, verify everything, and trust companies with a solid track record.
Moving is already stressful—don’t add scam risks to the mix. Do your homework, know your rights, and choose movers that are transparent, professional, and proven.
If you're looking for a trusted company that puts honesty first, explore your options with Chamomile Go. They’ve earned their reputation by delivering stress-free, scam-free moving experiences—exactly what you deserve.
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