If you are getting error messages like “QuickBooks Error 3371: Could not load the licensed data”, this article is for you. Out of all the errors and glitches commonly faced by QuickBooks users, error code 3371 is a tricky one. It occurs while activating QuickBooks on your computer for the first time and can be very frustrating to handle. We are going to help you with the QuickBooks error 3371 status code 11118 by providing you with user-friendly steps to resolve the error.

If you are not able to perform the steps or fix the error, you can take technical assistance from our team by dialing 1.855.738.2784.

Error Code 3371 – Why Does it Occur?

QuickBooks error 3371 might occur due to the following reasons – 

1. QuickBooks file or component is damaged or corrupted.
2. The MSXML component is damaged.
3. The registration file is not properly working.
4. You are trying to open the company file without saving it.
5. The anti-virus software is causing an obstruction.

Troubleshooting the Error

The below-given steps will help you resolve the error code 3371 – 

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Solution 1 – Updating the Operating System

Installing Windows updates can help fix the status code -11118.

1. Select All Programs from the Windows menu. Select Windows Update.
2. Install the updates followed by installing QuickBooks.

Read Also: QuickBooks Unrecoverable Error

Solution 2 – Deleting the ECML File

Here’s how you can fix the issue in your entitlement data file.

1. Type C:\ProgramData\Intuit\Entitlement Client\v8 in the Run window.
2. Right-click the ecml file from Windows Explorer and delete it.
3. Open QuickBooks again and register your product.

For Windows XP User:

1. Type Open Field:C://Documents and ‘Setting All Users’ Application DataEntitlementClientv2 in the Run command window.
2. Press OK and delete the ecml file.

Solution 3 – Using Quick Fix my Program

Try using the Quick Fix my Program from the QuickBooks Tool hub by selecting Installation Issues.

Solution 4 – Running the Install Diagnostic Tool

Go to QuickBooks Tool Hub > Installation Issues > QuickBooks Install Diagnostic Tool and run the tool. Reboot your PC once the diagnosis ends.

Solution 5 – Fixing the Microsoft Components Manually

Fixing the damaged components can help with resolving the error 3371 QuickBooks –

1. Recreate the damaged ecml file and resolve registration issues.
2. Try fixing the Microsoft components namely - .Net framework, C++ pitfalls, and MSXML file by using the Install Diagnostic Tool.
3. Now, clean install the QuickBooks application.
4. Run the reboot.file and update QuickBooks.

Solution 6 – Updating Windows

Ensuring that Windows is up-to-date is important to fix any minor glitches that might be causing the QuickBooks update error 3371.

1. Go to the Windows Start menu and select Programs > Update your Windows > Update > Check for latest updates. 
2. Once done updating, reinstall QuickBooks Desktop.

Conclusion

To conclude, perform the above steps to resolve the QuickBooks error 3371 status code 11118. If the troubleshooting didn’t help and the error persists, you can contact us at 1.855.738.2784 and take assistance from our technical team in resolving the error code.

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