A desktop or laptop  or smartphone is used by the interviewer or the responder to complete a (typically offline) survey using the CAPI methodology. Although it is comparable to CAWI methodology, it differs from it in that the interviewer is actually present. As a result, CAPI survey method of Field Survey Management are frequently referred to as face-to-face surveys.

The natural development of the conventional paper interview (PAPI) is the CAPI survey method of Field Survey Management. A method of interviewing that can drastically speed up each stage of the process while keeping key characteristics of the traditional method. The interviewee fills out the questionnaire more easily because the interviewer is there to assist. Shopping centre surveys allow you to contact a diverse audience. You can quickly and easily gather responses. Exit-poll: For this particular kind of survey, the CAPI approach is most frequently utilised. You are not need to adhere to limitations based on your age or education, for instance, and you can still attain an extended aim. High profile categories: Due of their limited availability, conducting interviews with high profile professional figures (such MDs) might be challenging. When the interviewer makes an appointment and visits the respondent to conduct the interview, the problem is resolved.CAPI surveys method of Field Survey Management enable mystery clients to get data by conducting mystery shopping.