The Nashville-based company asurion is a leading provider of device protection and technical support services. It offers a variety of insurance plans for electronic devices, including smartphones, laptops, and tablets. These products provide peace of mind for consumers that their expensive technology is covered in the event of damage, loss, or theft. The company also provides repair services for broken screens and other hardware issues. In addition to these services, asurion offers home tech protection and warranties for electronics.
Compared to other providers of device protection and warranty services, asurion is highly rated by customers for its customer service. Many users report that the company is responsive and helpful, and that the claims process is straightforward and efficient. Moreover, many users feel that the company offers a good value for the price of their plan.
While asurion has a number of positive reviews, some users have experienced difficulty with the company’s customer service. Some have reported that their claims were denied, and that the company was unresponsive to their concerns. Others have complained that they were not provided with a replacement device that was identical to their lost or damaged one. Despite these negative comments, asurion is still a highly-rated provider of device protection and warranty services.
Asurion is a popular choice for cell phone and tablet insurance. Its comprehensive coverage includes what-if services that a manufacturer’s warranty may not, such as a backup app, and same-day device replacement. Its plans are available through major wireless carriers, and the cost is often less than a new device.
If you’re looking for an alternative to asurion, check out AT&T’s plan or Costco’s. Both offer similar coverage and pricing, but they’re easy to understand and don’t require a monthly fee.
Asurion’s Net Promoter Score is 7 out of 10, which is a very high score. Promoters are people who are very satisfied with a product or service and actively encourage others to use it. Detractors, on the other hand, are people who have a low satisfaction level and actively discourage others from using a product or service.Ozark Trail Customer Service