The Latest research study released by Absolute Markets Insights Emotional Intelligence Market with 100+ pages of analysis on business Strategy taken up by key and emerging industry players and delivers know how of the current market development, landscape, technologies, drivers, opportunities, market viewpoint and status. Understanding the segments helps in identifying the importance of different factors that aid the market growth.Global emotional intelligence market was valued at US$ 8,670.6 Mn in 2022 and is anticipated to grow at a CAGR of 24.9% over the forecast period to reach US$ 64,134.7 Mn in 2030. Some of the Major Companies covered in this Research are: Affective, Amazon Web Services, Inc., Cogito Corporation, Crowd Emotion, Emotibot Technologies Limited, Google LLC, Human (, IBM Corporation, iMotions, Microsoft, Noldus, NVISO SA., Receptiviti, Sightcorp, TalentSmart Inc., Transform-Partners Ltd, Visage Technologies and Vokaturi B.V. amongst others.

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Global Emotional Intelligence Market:

By Component

  • Solutions
    • Cloud
    • On Premise
  • Service

By Type

  • Facial Emotion Recognition
  • Speech Emotion Recognition
  • Gesture Recognition and Activity Prediction
  • Others

By Organization Size

  • Small and Medium Sized Enterprises
  • Large Enterprises

By Application

  • Customer Relationship Management
  • Employee Monitoring and Assessment
  • Lead Generation and Closing
  • Safety and Compliance
  • Others

By Industry Verticals

  • Information Technology and Telecommunications
  • Manufacturing and Automotive
  • Transportation and Logistics
  • Defence and Military
  • Government
  • Banking, Financial Services and Insurance
  • Healthcare and Pharmaceutical
  • Retail and Consumer Goods
  • Media and Entertainment
  • Energy and Utilities
  • Others

By Geography

  • North America
    • US
    • Canada
    • Mexico
    • Rest of North America
  • Europe
    • France
    • The UK
    • Spain
    • Germany
    • Italy
    • Nordic Countries
      • Denmark
      • Finland
      • Iceland
      • Sweden
      • Norway
    • Benelux Union
      • Belgium
      • The Netherlands
      • Luxembourg
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • New Zealand
    • Australia
    • South Korea
    • Southeast Asia
      • Indonesia
      • Thailand
      • Malaysia
      • Singapore
      • Rest of Southeast Asia
    • Rest of Asia Pacific
  • Middle East and Africa
    • Saudi Arabia
    • UAE
    • Egypt
    • Kuwait
    • South Africa
    • Rest of Middle East & Africa
  • Latin America
    • Brazil
    • Argentina
    • Rest of Latin America

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Businesses are inclining towards emotional intelligence technologies owing to their efficiency in customer management and marketing thus, increasing demand for emotional intelligence across the globe.

Emotional intelligence can be coined as perceiving, understanding, using and managing emotions. It enables user to monitor different emotions of people, discriminate between them and use the obtained emotional information to guide a user’s thinking and behaviour. According the World Economic Forum (WEF), emotional intelligence is one of the top 10 skills needed for professionals at all levels in an organizations in 2020 and beyond. Real-time monitoring of customer and employee behaviour gives decisive insights to businesses for enhancing sales results, customer experiences and quality of services. For instance, in April 2017, the Unruly Group Ltd launched a content testing tool which uses emotional intelligence that allows advertisers to analyse emotional impact of their video advertisement and target relevant customers. These tools are increasing the sales, customer engagement and ultimately revenue of the businesses thus generating high demand in global emotional intelligence market.

However, emotional information collected by these platforms can be used for unethical practices are causing concerns among end-users leading to hindering the growth of global emotional intelligence market Unpredictable human behaviour makes detection of emotions based on facial expressions and gestures a complicated process further raising concerns related to the maturity of this technology. These challenges will be overcome as the technology advances and regulatory guidelines are set for the use of emotional information collected.

Rise in outbreak of global pandemic COVID-19 has affected countries thus disrupting personal and professional ecosystems. This crisis has put immense mental stress on people regarding safety and livelihood. Businesses are adopting mental health assessment tools with emotional intelligence capabilities to monitor their employees. For instance, IBM Corporation offers online therapeutic and peer support platform in partnership with Tiatros Inc. to monitor physical, mental and emotional wellbeing of workforce. Thus, the coronavirus outbreak is anticipated to have positive impact on demand in global emotional intelligence market.

Emotional Intelligence Market Report Highlights:

  • Detailed overview of parent market
  • Changing market dynamics in the industry
  • In-depth market segmentation
  • Historical, current and projected market size in terms of volume and value
  • Recent industry trends and developments
  • Competitive landscape
  • Strategies of key players and products offered
  • Potential and niche segments, geographical regions exhibiting promising growth
  • A neutral perspective on market performance
  • Must-have information for market players to sustain and enhance their market footprint

NOTE - All statements of fact, opinion, or analysis expressed in reports are those of the respective analysts. They do not necessarily reflect formal positions or views of the company.

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