Provide the best customer support with WebMaxy Omnichannel Support 

Provide the best customer support with WebMaxy Omnichannel Support 

WebMaxy Omnichannel Support is the best LimeChat alternative that enables you to offer the best customer support. It unifies customer queries from different marketing channels in one dashboard. You can access and reply to customer queries from Facebook, WhatsApp, Instagram, LinkedIn, Gmail, Reddit, and Tumblr. This helps you to respond to customers quickly and improve their experience with your brand. 

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Why WebMaxy Omnichannel Support is the best LimeChat alternative?

LimeChat helps businesses engage with customers on different channels like Facebook Messenger, WhatsApp, and Instagram. It is mainly focused on providing live chat, chatbot, and support services to eCommerce stores built on Shopify. However, it lacks a customer segmentation feature which makes it difficult for marketers to create lists and conduct personalized marketing.

WebMaxy Omnichannel Customer Support is one of the top LimeChat competitors that enables you to engage with customers on distinct platforms. It unifies the inboxes of multiple marketing channels even more than LimeChat. You can engage and reply to customers on Facebook, Instagram, WhatsApp, LinkedIn, Gmail, Reddit, and Tumblr. You can reduce your FRT and improve the NPS of your brand.

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Comparing LimeChat and WebMaxy Omnichannel Support

Now, we will compare the features of LimeChat and this best LimeChat alternative. This detailed comparison will help you select the right one for your business.

Make WhatsApp a new revenue channel with WebMaxy WhatsApp Commerce

Omnichannel Customer Support is the best LimeChat alternative that lets you interact with customers on different marketing channels. Get access to all customer queries from distinct channels and reply to them through one dashboard. Respond quickly and don’t let any customer leave in frustration or anger. Provide the best customer experience and amplify your sales 2X times with WebMaxy’s advanced sales and marketing tools.

Automate responses on marketing channels with Omnichannel Support!

Reply to customers 24/7  with chat automation and improve their experience with your brand.

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LimeChat pricing vs. WebMaxy Omnichannel Support pricing

Let’s compare LimeChat pricing and Omnichannel Support platform pricing. According to some LimeChat reviews, it's high-priced for the limited features it provides.

Advanced features

WebMaxy Omnichannel Support is the best LimeChat alternative that lets you interact and engage with customers effectively. You can reply to customers on different marketing channels round the clock with chat automation. Set automated responses for FAQs and convert customers quickly. Increase customer satisfaction and encourage repeat purchases!

Shared Inbox

Get access to customer queries from Meta, LinkedIn, Gmail, Reddit, and Tumblr in one dashboard. Reply to them directly and reduce your response time.

Chat automation

Automate support chats with pre-set replies and respond to customers at all times. Run on autopilot when your customer support teams aren’t available.

Automate FAQs

Provide answers to FAQs quickly and lead customers toward conversions. Don’t make them wait for responses that are simple and straightforward.

Multi-agent support

Add multiple support representatives in the dashboard. Assign customer queries to them based on their expertise and offer quick support.

Insights and analytics

Get analytics about the performance of different customer support representatives. Know which customer support agents are responding to queries quickly and which are not.

Improve NPS

Offer the best support experience to customers and improve your NPS.  Get the NPS of your brand and know how satisfied customers are with your services.

Unify your marketing channel inboxes with Omnichannel Support!

Respond to customers quickly and boost their satisfaction with your brand.

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FAQs

1. What is the use of LimeChat?

LimeChat helps brands to manage customer interactions through live chat and chatbots. It enables businesses to respond to customer queries on Meta platforms like Facebook, Instagram, and WhatsApp. It helps to automate customer support chat and handle a large volume of queries.

2. Who are the competitors of LimeChat?

LimeChat is a communication platform that lets brands engage with customers on different marketing channels. There are many LimeChat competitors that we have mentioned below.

• WebMaxy Omnichannel Support

• Freshdesk

• Zoho Desk

• Zendesk Support Suite

3. Which is the best alternative to LimeChat?

WebMaxy Omnichannel Support is the best LimeChat alternative as it comes with more features at an affordable price. It helps you to unify all customer messages from different marketing channels in one dashboard. You can reply to these customer queries and set up automated chats to respond even more quickly.

4. Why choose WebMaxy Omnichannel Support over LimeChat?

WebMaxy Omnichannel Support is the best LimeChat alternative as it helps you respond to customer queries across different channels. You can access and reply to customer queries from Meta, LinkedIn, Gmail, Reddit, and Tumblr through one dashboard. With multi-agent support, you can manage and handle customer queries easily.