This post is designed to help you if you're having trouble fixing QuickBooks error 15103 when updating payroll. You can discover all the information you need to know about the error's cause, occurrence, and successful fixes here. Users sometimes run into problems when updating QuickBooks or payroll, such as the frequent QuickBooks issue 15103, which causes the update process to stall. 

Although there could be other reasons, damaged or corrupted files are usually the cause of this error. The desktop QuickBooks problem 15103 signifies that the update program needs to be opened immediately since it is either broken or cannot be opened. We will go over QuickBooks issue number 15103 in detail in this post, along with some possible reasons and workable fixes for it.

Please contact our support team at our Toll-Free Number (1.855.856.0042) for immediate assistance if you're having trouble understanding the instructions or fixing the issue on your own.

Causes Affecting QuickBooks Error Code 15103

The potential factors leading to QuickBooks error code 15103 include:

  1. You may experience compatibility problems and errors with the current version of QuickBooks if your Windows operating system is out of date and incompatible with it.

  2. Disruptions could be coming from firewall setups preventing the program from accessing the internet. Resolving connectivity issues and ensuring seamless functioning can be achieved by adjusting firewall settings to grant the app access.

Solutions Related QuickBooks Error Message 15103

The following techniques can be used to properly address the QuickBooks error message 15103.

Recommended to read: How to resolve QuickBooks Payroll Update Error 15243

Solution 1: Check Windows Updates and Install the Most Recent Ones that are Available

You must update your Windows operating system to the most recent version to fix problems that arise during software updates.

  • By right-clicking the ‘Windows Start’ symbol and choosing ‘Settings,’ you can get to the ‘Update & Security’ area.

  • Within the ‘Windows Update’ section, initiate a check for updates and download any available updates.

  • Proceed to download and install the Windows OS updates by clicking on 'Download and Install.'

  • After the update process is complete, restart your computer and ensure compatibility between your Windows OS and QuickBooks version.

  • Launch QuickBooks again and attempt to update the application to verify if the QuickBooks error message 15103 has been resolved.

Solution 2: Adjust Firewall Settings and Manage Windows Defender

Protect your QuickBooks files by configuring the firewall and Windows Defender. Improper firewall settings can harm QuickBooks files, particularly during updates or reinstallation. Follow these steps to ensure security:

  • Open the Windows Start menu and search for ‘QuickBooks Database Server Manager.’

  • Navigate to the ‘Port Monitor’ tab and note the port number for adding it to the firewall exceptions later.

  • Identify the port number for your current QuickBooks version and select 'Next.'

  • Opt for 'Allow Connection' on the screen and proceed by selecting 'Next.'

  • After making sure every profile is chosen, click 'Next.'

  • Make a rule and give it a name, like QBPorts(year). 

  • Upon completion, select 'Finish' to conclude the process.

Encountering errors during QuickBooks and payroll updates is common. QuickBooks error 15103 when updating payroll can be resolved by following the effective steps outlined above. If the issue persists, advanced troubleshooting may be required. Contact our expert team at our Toll-Free Number (1.855.856.0042) for assistance.

You may read also: How to fix QuickBooks Error 15101