Managing your Batik Airlines flight booking is a straightforward process designed to enhance convenience and flexibility for passengers. Whether you need to modify your flight details, add services, or manage other aspects of your booking, Batik Airlines offers several options to help you. Here is a comprehensive guide on how to manage your Batik Airlines flight booking.

Accessing Your Booking

1. Online via the Website: The most efficient way to manage your booking is through the Batik Airlines website.

   • Visit the official website of Batik Airlines.
   • Navigate to the "Manage Booking" section, which is usually found at the top or in the main menu.
   • Enter your booking reference number (PNR) and the last name of the passenger.

2. Mobile App: If you prefer using a mobile device, the Batik Airlines app is available for both iOS and Android. The app provides a user-friendly interface for managing bookings.

   • Download and install the Batik Airlines app from the App Store or Google Play.
   • Open the app and log in with your credentials.
   • Select "Manage Booking" and enter the required details.

3. Customer Service: For those who are not tech-savvy or encounter issues online, contacting Batik Airlines' customer service is another viable option.

   • Call the customer service number provided on the Batik Airlines website.
   • Provide your booking details to the representative for assistance.

Modifying Your Flight Details

1. Changing Flight Dates: If your travel plans have changed, you can modify your flight dates.

   • Log in to your booking online or via the app.
   • Select the option to change flights.
   • Choose new flight dates and times that suit your schedule.
   • Confirm the changes and pay any applicable fees.

2. Updating Passenger Information: If you need to update the passenger information, such as correcting a name spelling:

   • Access your booking and navigate to the passenger details section.
   • Make the necessary corrections.
   • Save the changes and confirm.

3. Adding or Removing Passengers: For group bookings, you might need to add or remove passengers.

   • Contact customer service for assistance with adding or removing passengers, as this may require special handling.

Adding Services

1. Seat Selection: Choose your preferred seats in advance for a more comfortable journey.

   • Go to the seat selection option in the "Manage Booking" section.
   • View the available seats and select your preferred ones.
   • Pay any additional charges if applicable.

2. Baggage Allowance: Increase your baggage allowance if you plan to carry extra luggage.

   • Access the baggage options in your booking.
   • Select and purchase additional baggage as needed.

3. Meal Preferences: If your flight includes meals, you can select your meal preferences.

   • Navigate to the meal selection section.
   • Choose from the available meal options and confirm your choice.

Special Requests and Services

1. Special Assistance: Request special assistance for passengers with disabilities or medical conditions.

   • Indicate your need for special assistance during the booking process or by managing your booking later.
   • Specify the type of assistance required.

2. Traveling with Infants or Pets: Make necessary arrangements if you are traveling with infants or pets.

   • Add these details while booking or through the manage booking option.
   • Ensure compliance with Batik Airlines' policies regarding infants and pets.

Checking Flight Status and Itinerary

1. Flight Status: Stay updated on your flight’s status to avoid any last-minute surprises.

   • Use the "Flight Status" feature on the website or app.
   • Enter your flight number or route details to get real-time updates.

2. Itinerary Changes: Keep an eye on any changes to your itinerary.

   • Regularly check your email for notifications from Batik Airlines.
   • Log in to your booking to review any updates.

Cancellation and Refunds

1. Cancelling Your Flight: If you need to cancel your flight, it can be done through the manage booking portal.

   • Select the option to cancel your booking.
   • Follow the prompts to confirm the cancellation.
   • Be aware of the airline’s cancellation policy and any fees that may apply.

2. Refund Requests: After cancellation, request a refund if eligible.

   • Fill out the refund request form available on the website.
   • Provide the necessary details and submit the form.

Final Tips

• Frequent Flyer Program: Enroll in Batik Airlines’ frequent flyer program to earn and redeem miles.
• Stay Informed: Regularly check the Batik Airlines website or app for any updates or changes in policies.

By following these steps, you can easily manage your Batik Airlines flight booking and ensure a smooth and hassle-free travel experience.