Rescheduling a flight can often be a stressful experience, but if you’re flying with Air India, the process is relatively straightforward. Whether you need to change your travel dates due to unforeseen circumstances or simply want to adjust your itinerary, Air India provides several options to modify your booking. Here’s a comprehensive guide on how to reschedule your Air India Airlines flight booking.

1. Understanding Air India’s Rescheduling Policy

Before diving into the rescheduling process, it’s essential to understand Air India’s policies regarding flight changes. The airline typically allows passengers to change their flight dates, but the specifics can vary based on the type of ticket purchased and the fare rules associated with it. Generally, there are three key points to consider:

  • Fare Difference: If the new flight is more expensive than the original, you will need to pay the fare difference.
  • Change Fee: Depending on your ticket type, a change fee may apply.
  • Availability: Changes are subject to seat availability on the new desired flight.

2. Methods to Reschedule Your Flight

Online Rescheduling

  1. Visit the Official Website: Start by visiting the official Air India website (www.airindia.in). This is the most convenient way to manage your booking.

  2. Login to Manage Booking: Navigate to the ‘Manage Your Trip’ section, where you can enter your booking reference number (PNR) and last name to retrieve your booking.

  3. Select Your Flight: Once you access your booking, you can see the details of your flight. Look for the option to ‘Change Flight’ or ‘Modify Booking’.

  4. Choose New Flight: Follow the prompts to select a new flight date and time. The system will show available flights and any fare differences or fees applicable.

  5. Payment: If there is a fare difference or change fee, you will be required to make the payment online. After the payment, confirm your new flight details.

  6. Confirmation: Once the changes are made, you will receive a confirmation email with your new itinerary.

Rescheduling via Customer Support

  1. Contact Customer Service: If you prefer speaking to a representative, you can contact Air India’s customer service. The contact numbers are available on the Air India website under the ‘Contact Us’ section.

  2. Provide Booking Details: Have your booking reference number and personal details handy to provide to the representative.

  3. Request Change: Inform the representative of the new dates you wish to travel. They will check the availability and inform you of any additional charges.

  4. Make Payment: If there are any additional costs, you can make the payment over the phone through a secure payment gateway.

  5. Receive Confirmation: After the changes are processed, you will receive an updated booking confirmation via email.

Rescheduling at Airport Counter

  1. Visit Airport Counter: If you are already at the airport or prefer handling the rescheduling in person, you can visit the Air India counter.

  2. Provide Booking Information: Share your booking details with the airline staff and request a change in your flight schedule.

  3. Payment and Confirmation: Pay any applicable fees at the counter and receive a new ticket with your updated flight details.

3. Important Considerations

  • Timing: It’s advisable to make changes as early as possible. Last-minute changes might not only incur higher fees but also face availability issues.
  • Travel Insurance: If you have travel insurance, check if it covers flight changes. Some policies reimburse the change fees.
  • Frequent Flyer Points: If you booked using frequent flyer points, ensure to check the specific terms and conditions related to rescheduling award flights.

4. Conclusion

Rescheduling your Air India flight can be handled smoothly through various methods: online, via customer support, or at the airport counter. Understanding the airline’s policies and being aware of potential fees and fare differences are crucial. By following the steps outlined above, you can efficiently manage and modify your travel plans with Air India, ensuring a hassle-free experience. Whether it’s a sudden change in your itinerary or a planned adjustment, Air India’s flexible options cater to your needs, providing convenience and support throughout the process.