The global knowledge management market (ナレッジマネジメント市場) is expected to progress rapidly at a CAGR of 19.9%, increasing from its current value of US$ 650 billion to US$ 4 trillion by the end of 2033.

Fact.MR, in its latest business intelligence study, depicts the nuts and bolts of the global Knowledge Management market. The report presents detailed information regarding the drivers, restraints, opportunities and trends affecting market growth.

Each segment along with its sub-segment is analyzed in terms of value and volume. Further, the report elaborates the market behavior of each vendor operating in the Knowledge Management market.

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Key findings of the Knowledge Management market study:

• Regional breakdown of the Knowledge Management market based on predefined taxonomy.
• Innovative manufacturing processes implemented by Knowledge Management vendors in detail.
• Region-wise and country-wise fragmentation of the Knowledge Management market to grasp the revenue, and growth outlook in these areas.
• Changing preferences among consumers across various regions and countries.
• Factors (Positive and Negative) impacting the growth of the global Knowledge Management market.

Key Companies Profiled

• Atlassian Corporation Plc
• ComAround Inc
• IBM
• Bitrix, Inc
• Bloomfire
• eXo Platform
• eGain Corporation
• Freshworks Inc
• Ernst & Young Global Limited
• Igloo Software

Competitive Landscape

Key players in the knowledge management market are actively pursuing marketing tactics such as investments, collaborations, technological innovations, and acquisitions to maintain and increase their overseas footprint. Moreover, many startups are seeking investments to bolster their market position.

• Sana Labs, a Swedish start-up that provides an AI-based knowledge management platform to assist people in managing information at work and then utilize that data as a resource for e-learning within the organization, announced in December 2022 that it had closed a US$ 34 million round after witnessing ARR expand seven-fold in the previous year.
• Upland Software, Inc. acquired Panviva Pty Ltd, a cloud-based knowledge management solution, in June 2021. With the acquisition of Panviva, Upland has widened its reach in knowledge management, giving customers a new solution to optimize contact center productivity in regulated industries such as healthcare, utilities, and financial services.
• For 40 years, BMC has been a worldwide leader in delivering IT solutions for the Autonomous Digital Enterprise. In June 2021, BMC acquired ComAround, a worldwide software company that aids in reshaping the customer experience via self-service and NLP and AI-based advanced knowledge management technology. The companies will work together to develop full-context-search knowledge management solutions based on NLP, using their respective market expertise and experience in AI, ITSM, and self-service.
• Unymira, a branch of USU, Europe’s biggest IT and knowledge management software provider, launched Knowledge Center Version 7.0 in June 2021.
• MindTouch, a prominent knowledge management solutions provider, announced platform updates in May 2021 to accelerate optimization and knowledge generation. The updates will help support businesses and contact centers to provide improved customer self-service. The platform was created for customer-centric businesses that need an omnichannel experience as an element of their digital transformation efforts. It will help such firms create a seamless, consistent, and meaningful customer experience by making knowledge easier to produce, utilize, and optimize across all channels and touchpoints.

Segments of Knowledge Management Industry Research

• By Type :
  • Knowledge Management Systems
  • Knowledge Management Mechanisms & Technologies
  • Knowledge Management Processes
  • Knowledge Management Infrastructure
• By Organization Size :
  • Small & Medium Enterprises
  • Large Enterprises
• By Region :
  • North America
  • Latin America
  • Europe
  • APAC
  • MEA

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Queries addressed in the Knowledge Management market report:

• Why are the Knowledge Management market players targeting region for increased product sales?
• What patented technologies are the players utilizing in the global Knowledge Management market?
• Which regions are displaying the fastest growth in the Knowledge Management market?
• What are the underlying micro- macroeconomic factors affecting the global Knowledge Management market?

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