Global Business Process Outsourcing Market

The global Business Process Outsourcing market size was valued at US$ 194.68 Bn. in 2023 and is projected to reach US$ 314.46 Bn. by 2029, growing at a CAGR of 7.09% during the forecast period.

Market Overview

This research aims to provide a comprehensive overview of the Business Process Outsourcing market segmented by industry and geography. It includes detailed insights into the key factors driving the growth of the Business Process Outsourcing industry, as well as an in-depth evaluation of the market's value chain.

Market Scope

The research methodology for analyzing and forecasting the Business Process Outsourcing market begins with the collection of revenue data from major suppliers using secondary research sources. Vendor offers are also considered when developing market segmentation. The bottom-up approach is employed to estimate the total size of the Business Process Outsourcing market based on the revenue of major firms.

Drivers

The report covers the significant restraints and drivers influencing the Business Process Outsourcing market.

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Segmentation

by Service

Voice Processing
Telemarketing Services
Customer Care Services

by Outsourcing Type

Offsource
Nearshore
Onshore

by Application

Sales & Marketing
Procurement & Supply Chain
Facilities & Administrations
Customer Care
Training

by Organization Size

Large Enterprises
SMEs

by Ownership

Captive
Third-Party

by End User

BFSI
IT & Telecom
Healthcare
Manufacturing
Retail & E-Commerce
Government & Defense
Transportation & Logistics
Travel & Hospitality
Education
Energy & Utilities
Others

Key Players

The major players covered in the Business Process Outsourcing market report include:

1. ADP, LLC. (New Jersey)
2. Conduent Inc., (New Jersey)
3. Accenture PLC. (Ireland)
4. WNS Global Services Ltd. (India)
5. Capgemini (France)
6. Infosys BPM Limited (India)
7. IBM Corporation (New York)
8. Tata Consultancy Services Limited (TCS) (India)
9. TTEC Holdings, Inc., (Colorado)
10.Conneqt Business Solution Limited (India)
11.HCL Technologies (India)
12.Wipro Ltd. (India)
13.Amdocs (Missouri)
14.NCR Corporation (Georgia)
15.Sodexo (France)
16.Genpact (India)
17.Concentrix (California)
18.Teleperformance (France)
19.Plaxonic Technologies (India)
20.EXL Service (New York)
21.Skyes (Florida)
22.OctopusTech Solutions (India)
23.Aegis Limited (India)
24.CBRE Group, Inc. (Texas)
25.Anderson Group BPO Inc. (Philippines)
26.Automatic Infotech (India)
27.Avaloq (Switzerland)
28.Nihon (Japan)
29.Nomura Research Institute, Ltd. (Japan)
30.NTT Data (India)
31.ValueNotes Strategic Intelligence Pvt. Ltd. (India)
32.Oracle (Texas)
33.TriNet Group, Inc. (California)

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Regional Analysis

A research team conducted extensive primary and secondary research for the global Business Process Outsourcing market study. Secondary research was used to enhance the available data, segment the market, assess total market size, forecast market size, and growth rate. Various methods for calculating market value and growth rate were established. Our team gathers market data and insights from various regions to provide a realistic regional perspective. The country-level analysis is developed by examining multiple regional stakeholders, tax laws, policies, consumer behavior, and macroeconomic indicators.

Market share data is provided for North America, Europe, Asia-Pacific, the Middle East and Africa, and South America. Analysts should optimize their competitive strengths and perform a competitive analysis on each rival independently.

COVID-19 Impact Analysis on Business Process Outsourcing Market

The Business Process Outsourcing market research includes a comprehensive assessment of COVID-19's impact on the Business Process Outsourcing market, considering imports, suppliers, and market players.

Key Questions Answered in the Business Process Outsourcing Market Report

• Which segment accounted for the largest share in the Business Process Outsourcing market?
• What was the competitive scenario of the Business Process Outsourcing market in 2020?
• What are the key factors driving the growth of the Business Process Outsourcing market?
• Which region held the maximum share in the Business Process Outsourcing market in 2020?

About Maximize Market Research

Maximize Market Research is a multifaceted market research and consulting company with professionals from various industries. Some of the industries we cover include medical devices, pharmaceuticals, science and engineering, electronic components, industrial equipment, technology and communication, automotive, chemical products, general merchandise, beverages, personal care, and automated systems. We provide market-verified industry estimations, technical trend analysis, crucial market research, strategic advice, competitive analysis, production and demand analysis, and client impact studies.

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