What are Enterprise Social Networks/

Enterprise social networks (ESNs) refer to internal social media platforms that are used by companies, government agencies, and other organizations to facilitate communication, collaboration, and knowledge sharing among employees. ESNs aim to replicate many of the features of consumer social networks but are operated internally and focus specifically on work-related interactions and file sharing.

Advantages of Enterprise Social Networks And Online Communities
Some of the key benefits that ESNs provide to organizations include:

Fostering Transparency and Open Communication
ESNs make it easy for all employees to see what their coworkers are working on and find expertise within the organization. This transparency breaks down silos and helps different departments communicate more openly.

Enabling Connections Across Departments

By surfacing employee profiles, interests, skills and connections, ESNs help colleagues from different teams and locations link up and work together on projects more easily. This cross-pollination spurs innovation.

Promoting Knowledge Sharing

ESNs allow employees to openly discuss work issues, share documents and best practices, ask questions to colleagues, and maintain a centralized repository of organizational knowledge that can be searched and built upon over time.

Improving Collaboration on Project

Many ESN platforms offer integrated collaboration features like file sharing, messaging, video conferencing and project management tools that make it simpler for dispersed project teams to jointly drive work forward. 

Supporting Decision Making

Ideas, insights and information posted on the ESN by subject matter experts and seasoned employees aid data-driven decision making for managers and newcomers alike.

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