You are always in search of the better option as far as a suitable eCommerce platform is concerned. Your search ends here. With the help of this blog, you can take advantage of selecting a perfect service provider for your eCommerce journey with WhatsApp Business API here.
Here, we have tried to elaborate many best Interakt alternatives. Let us unfold them one after the other with their specialties.
At first, we will describe all details about Interakt.
What is Interakt?
Interakt is a WhatsApp API service provider with features like Automated message notifications, bulk campaigning and Multiple agent team inbox.
Interakt is a WhatsApp Business solution provider. Interakt supports fast-growing businesses and brands to boost their online sales. It encourages them to automate their customer support. In below sections, let us understand Interakt in detail, its merits, limits, and how you can use WhatsApp to grow your business with Interakt.
Merits
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Fast approval and quick access for WhatsApp Business API
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Tracking of Agent and Chat Analytics
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Free Green tick verification is available.
Demerits
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There is no WhatsApp Chatbot available with Interakt WhatsApp API. This is a major demerit, as other WhatsApp API platforms such as AiSensy offer WhatsApp Chatbot integration.
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Interakt WhatsApp Business API platform solution is costly in comparison with other providers.
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Smart Dashboard features are unavailable with Interakt WhatsApp.
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Queries resolving is an issue with Interakt. As there is no direct calling facility. Email queries take 2 to 3 days to process by the Interakt team.
Interakt Pricing
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Interakt pricing starts at 799/Month. They sell Annula plans only. This is all about Interakt.
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Interact vs Wati is available here in terms of Merits and Demerits.
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Let us describe the other top 7 best Interakt alternatives.
Your Search ends with the best Interakt Alternative
Explore the best solution here
Best Interakt Alternatives
Well, Interakt supports only WhatsApp. Many businesses look for multiple platform support for brand communication, customer interactions and queries support.
So, at WebMaxy, we are offering many exciting features like Omnichannel support to our partners.
Just have a look for deep understanding about our exciting product journey in next sections, also describing our merits and pricing plans.
1. WebMaxy WhatsApp Commerce
WebMaxy is an official WhatsApp Business API service provider available as one of the best Interakt alternatives in the market today. WebMaxy WhatsApp commerce has lot of features and benefits for businesses using their services.
Merits
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WebMaxy WhatsApp Commerce enables the facility to sell directly to customers by activating a faster checkout process. WebMaxy offers payment options to customers to make purchases & improve your sales.
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WebMaxy’s WhatsApp Chatbot Automates the responses for your FAQs and resolves customer queries at the earliest. Improve conversion rate by replying to your customer queries and doubts quickly.
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With the use of WebMaxy WhatsApp Commerce campaign, WhatsApp Campaign drive more conversions, improve sales, and permit you to develop deep quality with customer relations.
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WebMaxy allows you to run WhatsApp Campaigns, Send bulk messages to customers for the announcement of the latest product launch, seasonal sales offer, or price drop.
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It provides Omni Channel support, handles multiple customer queries and replies to customers from one dashboard. Assign queries to your customer support agents to attain all customer queries without fail.
Demerits
At WebMaxy WhatsApp Commerce, we believe in continuous engagements and improvements in our features and offers to serve our ever-increasing customers across the globe. We believe in delivering high-quality WhatsApp marketing solutions to connect businesses with their customers.
Why Use WebMaxy WhatApp Commerce?
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We have 45-60% Click-through and Conversions Rate
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45% Abandoned Cart Recovery.
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54% of Users prefer the WhatsApp platform to Track Order & Delivery Updates.
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35% Users selects WhatsApp for customer service
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WhatsApp has 98% message open rate.
Highly engaging with customers consistently to build relationships.
Rely on the most widely used and responsive platform to sell your products.
2. AiSensy
This is the best Interakt Alternatives. AiSensy comes with a no-code platform with all the facilities of WhatsApp. It gives fast approval and prompt replies.
From day1, upon WhatsApp approval, business users can start getting benefits of WhatsApp business API.
AiSensy offers entire WhatsApp Marketing solution with itself, along with its WhatsApp Business API based platform.
AiSensy has following main features:
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AiSensy automates payment notifications, abandoned carts, order confirmation, and delivery updates. This is done by integrating your CRM & Business software.
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AiSensy Provide 24×7 Customer Support throughout a year with AI-powered WhatsApp Chatbot.
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It gives Live Chat Support with Unlimited Agent Dashboards.
Merits
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AiSensy offers unlimited broadcasting of messages at once to identical users’ group.
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It also offers Automated notifications for Abandoned Carts, Order Confirmation, Delivery Updates & more on WhatsApp.
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It Integrate WhatsApp Chatbot smoothly to automate sales & customer support.
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It is a cost-effective solution.
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User- Friendly customer support – You can call, email, WhatsApp.
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Upon purchase of a plan, one can have an onboarding call.
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It provides full assistance for Template Message Strategy, Chatbot Integration & other processes.
Demerits
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UI is little weak.
AiSensy- Price of Unlimited Users Plan
A user can get unlimited message plans at the cost of 999 per month. This is the basic Unlimited User plan. It covers 10 tags and 5 attributes.
There is also a pro plan costing Rs 2399/ month which includes all basic plan features & offers. There are additional features like Broadcast Scheduler, Click-tracking (upcoming), Campaign Budget & up to 100 Tags & 20 Attributes.
You can get access to unlimited Agents to respond to customer queries on WhatsApp. AiSensy also has an Enterprise plan where the pricing is features based and per client.
3. Tyntec
We are suggesting Tyntec as the next best Interakt alternative here!
Tyntec is a WhatsApp Business Solution provider offering a feature-rich WhatsApp Business API. It allows businesses to:
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To become verified on WhatsApp (Green Tick verification).
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To Integrate WhatsApp Business API with your existing system or use the Support Inbox system to remove the coding effort.
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To Send Content-Rich messages (text, audio, video, image, files, pdfs, call to action buttons).
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To use Interactive Buttons or clickable buttons to ensure robust customer support.
Let us discuss here the merits and Demerits of Tyntec.
Merits
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Rapid Speed Onboarding within 48 hours (about 2 days) permits you to get started with WhatsApp Business API sooner.
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You can integrate the API with your existing system or utilize their Support Inbox System. However, you’d need to pay independently for using the Support Inbox.
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It permits you to send Rich Messages (text, audio, video, image, files, pdfs, CTA buttons) for an individual user experience on WhatsApp.
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This is a Developer Friendly API.
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It helps with Tailoring Integrations Possible with robust software.
Demerits
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Heavy Costing- One must pay separately for the WhatsApp Business API plan & for the support to the Inbox system.
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Ther is no provision to send bulk messages on WhatsApp.
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There is no WhatsApp Chatbot Integration available.
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Developer team required if you opt to integrate WhatsApp API with the existing system.
Pricing
Tyntec gives 3 pricing plans (per month):
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Starter plan costing -$99,
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WhatsApp Growth Plan costing -$199 and
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Enterprise Plan costing -$349.
In the Starter plan, you can send messages to up to 1000 live contacts. After achieving the 1000 contact threshold limit, the charge will be applicable to $0.11/ unique contact.
At the same time, the Growth plan permits you to send messages to 3500 unique contacts. And a charge of $ 0.06 for further additional contracts & Enterprise Plan permits you to send messages to 6000 different contacts, it will be chargeable as $0.036 for further fresh contacts.
There’s no setup fees & limit to the number of messages one can send.
This pricing structure excludes the WhatsApp Business API messaging fees for message template & session messages.
In the case of a dedicated in-house team of developers, who can easily integrate between WhatsApp Business API and the existing system, Tyntec is the right Interakt Alternative.
Forget your business worries with WhatsApp business API
Explore World of Opportunities with WhatsApp
4. 360Dialog
360Dialog is our 3rd alternative to Interakt. 360Dialog is a verified WhatsApp Business Solutions Provider. It allows direct access to WhatsApp Business API for businesses. The very special thing about rapid synchronization of WhatsApp updates as soon as they are launched by WhatsApp.
Let’s have a look on the major Merits and Demerits of 360Dialog:
Merits
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Rich Messaging available (audio, video, text, images, files etc.)
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Green Tick Verification is available from WhatsApp.
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Branded Stickers, Interactive Buttons, Quick Replies are available to personalize the user experience.
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It Integrates WhatsApp Chatbot seamlessly.
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This is a Developer-friendly API.
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Sandbox Testing is available- Test WhatsApp Business API by sending messages to users on WhatsApp with 360Dialog’s Sandbox testing feature.
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Highly Performing API-message delivery rate is 100%.
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Integration with various CRMs available- HubSpot, Shopify & many more.
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The pricing is competitive.
Demerits
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Analytics needs improvisation.
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It does not have real-time session & messaging reports.
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It needs attention on part of your development team.
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There is no option for 24×7 customer support. Also, standard support is not included in the basic Dev’s plan for 360Dialog WhatsApp Business API.
Pricing of 360 Dialog
360Dialog pricing is platform-based. There are 3 platform pricing plans available in 360Dialog. A popular Plan begins at $56, professional plan costs $114 & enterprise plan costs $232.
It also comes with a standard hosting fee of $23 for popular Plan and $11.60 for Professional Plan.
There are zero charges for session messages. Message templates cost the same as charged by WhatsApp.
5. Wati
Wati is one of the best Interakt alternatives. It is a product of its parent company Clare.ai. Wati is an official WhatsApp Business Solution Provider offering businesses to get real-time engagement with their clients through their WhatsApp tool.
We can compare Wati vs Interakt here based on merit and Demerits.
Merits
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No-Code Chatbot builder is available with Wati. However, in the standard plan, you get a basic Keyword-based Chatbot builder. But it performs basic tasks. It is not capable of understanding human language.
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Live Chat Agent support in Base Plan.
Demerits
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One must pay $500 (Rs 35000) for an independent customer support agent. There are regular charges for Green Tick Verification (which other providers may offer for Free of cost).
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You can connect with Wati support strictly via email. This customer support is very disappointing, as is the feedback from various Wati customers (who switched to WebMaxy WhatsApp Commerce).
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There is no provision for Template Message Strategy or consultation.
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Wati’s Chatbot integration is self-serving.
Free Trial from Wati
Well, Wati offers a Free trial for all interesting customers.
It offers a Free Trial for 7 days. It opens their sandbox-testing mode. You can try out their platform & send WhatsApp Broadcast only to self. You cannot send messages to your contacts. In short, as per the other WhatsApp Marketing Software’s, Wati’s Free Trial has nothing to offer much value addition to the users.
Pricing
Wati comes with 2 monthly charging plans. The standard plan costs Rs 2900/ month. In this plan, you have a basic Chatbot builder along with all other features. The professional plan costs Rs 5800/ month with the only upgrade like an Advanced Chatbot builder. Wati charges separately for BICs & UICs.
Enjoy Marketing with Cost Effective WhatsApp Plans
Leverage on Unlimited Online Business opportunities with WhatsApp
6. Gallabox
Gallabox is a bulk WhatsApp marketing software. It is built with official WhatsApp Business APIs. Its specialty from other players is its no-code Chatbot builder which comes with automated customer queries and sales, sets up in minutes. It is among the best Interakt alternatives to handle your business WhatsApp Marketing.
Merits
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It is easy to set up No-code Chatbot Builder in Gallabox.
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WhatsApp Broadcasting is available.
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Shared team inbox is good one and allows easy collaboration.
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eCommerce integrations are available with platforms like WooCommerce and Shopify.
Demerits
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Analytics needs improvement.
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In the basic plan, you only get Email support with a 24-hour SLA -service level agreement. But in higher plans, you need to wait 24 hours before receiving a response.
Free Trial
Gallabox offers a 14-Day Free Trial available.
Pricing
Gallabox’s growth plan costing Rs 2000/ month for 5 agents. Its pro plan charges Rs 6500/ month with 10 agent access. It is convenient for mid-large sized businesses. For each extra agent, you must pay a separate charge of Rs 1500/month.
Get to Know the Benefits of Using WhatsApp Business API
Take Guidance from the Experts
7. Delightchat
Delightchat is one of the best Interakt alternatives providing entire WhatsApp Marketing Solutions customized specifically for eCommerce Businesses.
The special features of Delightchat are its shared team inbox, WhatsApp Broadcasting feature & eCommerce Use Cases.
Merits
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It’s an Omnichannel Platform permitting you to manage WhatsApp, Instagram, Facebook, Email etc.
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WhatsApp Broadcasting Feature is available.
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A Mobile App is available.
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Smooth ROI Tracking with analytics is possible.
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It provides Shopify Integration.
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All features are the same for all plans.
Demerits
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WhatsApp Chatbot integration is not available with Delightchat.
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Delightchat offers a few integrations are available. No integration is available for WooCommerce, OpenCart etc.
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Use Cases are limited for eCommerce Clients.
Free Trial
14-Days Free Trial is available, where you can check out features and connect to your Shopify eCommerce store.
Pricing
DelightChat provides contact-based pricing with a base plan. It starts with Rs 2250 for 2500 contacts. Their growth plan costs Rs 19530 for 30000 distinct contacts.
You get a limited nos.of support tickets with every plan exceeding which will need you to pay extra charges, variable depending on your plan.
End Summary
The bottom-line is that you can choose as your WhatsApp Business API provider as per your preferred service requirements and pricing limits. You can research on your own for every platform suggested above and decide the best.
That may help you make an unbiased decision in choosing the best WhatsApp Business API provider as Interakt alternative!
We, at WebMaxy WhatsApp commerce is always available 24 X 7 to serve all your WhatsApp business requirements.
Ultimately, you can take more wise decisions on your own! Upon wide research, you can skip the ‘switchover hassle’ from one WhatsApp Business API provider to another for your real gaining’s.
This blog will help to clear the fog you are facing to select or switch over the right official WhatsApp Business API service provider.
So, carry on your deep research into the best Interakt alternatives mentioned here.
For more queries and guidance on the same, kindly do mail us on info@webmaxy.co.
We are excited always to serve at our best. Let our best business advice help you grow your enterprise.
Wondering to select the right WhatsApp marketing Platform
Providing the Right Platform for Your Business Requirements
Interakt Alternatives – FAQs
Which is the best Interakt alternative?
WebMaxy WhatsApp commerce is the best Interakt alternative. The main reason is WebMaxy gives a 30% rise in conversion rates with WhatsApp.
What is the WhatsApp Business API?
WebMaxy WhatsApp commerce is the best Interakt alternative. The main reason is WebMaxy gives a 30% rise in conversion rates with WhatsApp.
How does message templating work in the WhatsApp Business API?
WhatsApp Business accounts can create message templates maximum 100 per hour. A template can be edited 10 times a month. Only messages can be edited in rejected, approved or paused mode. Content limit for a message template is 1024 characters.
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