Here's how to use lowes.com/survey, their customer satisfaction survey, to leave a review for the store:

1. Click to Open the Survey

Launch a web browser and go to lowes.com/survey to access the Lowe's survey.

2. Compile Data (Optional):

Although it's not always necessary, having some information on hand can help things move more quickly:

  • Receipt: Having your receipt on hand can help identify the store and transaction details if your encounter is related to a specific purchase.
  • Order Number: Having the order number handy could be useful if your comment relates to an online order.
  • Date of Visit: It could be helpful to jog your memory for the precise day you visited the store.

3. Finish the survey:

Depending on your expertise, the exact questions may change, but in general, the questionnaire will address things like:

  • Total Satisfaction: In what way did your experience meet your needs?
  • Employee Interaction: How knowledgable and helpful were the staff members?
  • Cleanliness and Arrangement of the Store: Was the store tidy and well-run?
  • Choosing Products: Have you discovered the items you were searching for?

4. Offer Recommendations (Optional):

You may be able to leave extensive comments or feedback about your experience in an optional section.

5. Send in your answers:

After responding to the questions and adding any further comments, click the button that says "Submit" or "Finish" to send in your survey.

Extra Things to Think About:

  • Account: Although it's not usually necessary, some users may get a request to log into their Lowe's account in order to access the survey.
  • Survey Code: On occasion, your receipt may have a survey code printed on it. If you do, please provide it in the appropriate field while completing the survey.
  • Mobile friendliness: You should be able to do the Lowe's survey on your tablet or smartphone by using a mobile-friendly website.

You can express your thoughts about your most recent shopping experience and submit a review for Lowe's by following these steps on their customer satisfaction survey, which can be found at lowes.com/survey.