When it comes to choosing software that can handle customer service emails, businesses have a lot of choices. You might find it hard to choose between simple email inbox tools and enterprise-level help desks.
There are many good things about Gmail. Google Workspace, which used to be called GSuite, is a great way for your business to handle customer service emails. Gmail should be your first choice if you want easy-to-use email software. When you use Gmail sign up, you can also connect it to other Google apps that use the same account.
Gmail is more than just an email service. Google Drive lets you store your documents, and Google Calendar lets you share calendars. With Google Docs and Sheets, you can work together on documents right in your browser. And Google Chat lets team members send each other instant messages and also lets them store instant messages in a safe place for later use.
When you use Gmail, it's easy to keep things simple and not mess around with other software that costs a lot and is hard to use. Your customer service team can focus on helping customers, which is what they do best.