Using the app lets you NBA 2K23 MT Coins exchange Locker Room codes and also use to use the Scan Your Face feature for your MyPLAYER personalized character in the MyCAREER mode. However, some players have reported that they're experiencing difficulty getting into the app and cannot use the highly anticipated face scanner feature. The following is 2K Games' official statement regarding the fix to the "failed to sign in to 2K Sports" error message for the NBA 2K23 companion app.

There is currently no fix to this issue at the moment when this article was written. However, NBA 2K23 developer Visual Concepts and publisher 2K has acknowledged the "failed at logging into 2K Sports" error that keeps happening with the MyNBA2K23 application and confirmed that a solution is being worked on.

Through Twitter, account @NBA2K stated that prior to logging into the MyNBA2K23 application, players must already log into their PC or console accounts first. You should therefore be able to access the app in the event that you already have the active NBA 2K23 save file on PlayStation, Xbox, Nintendo Switch, or Steam before syncing your account to the app. However, the fact that a small percent of players are unable to access the app is still.

The moment is now, everyone affected by this issue won't be able to access NBA 2K23's face scan feature or redeem Locker Room codes using the app, and we'll be updating this post once Visual Concepts and 2K have issued a fix to the "failed access with 2K Sports" problem.

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