As Meta turns its focus from Workplace to other AI initiatives, hundreds of firms around the world are looking for other platforms to keep their millions of employees connected and engaged. This transformation provides a wonderful opportunity for HR professionals to not only replace employee platforms, but also rethink and improve their employee engagement initiatives, particularly for deskless workers, who account for 80% of our global population and serve as the backbone of many businesses.

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5 Tips for HR Leaders Navigating Change 
1. Understand your workforce's needs.
When was the last time you thoroughly analyzed your team's communication and engagement needs? The workforce is always changing, as are the tools and resources that will help people succeed in their professions.

Assess how many of your employees work remotely, and how their needs, such as mobile-first communications and quickly available HR solutions, may differ from those of their desk-bound colleagues. To guarantee that your plans and products align with your people, you must monitor your shifting workforce mix on a regular basis and evaluate their divergent demands.

2. Evaluate the integration capabilities
What systems and programs would your staff like to have regular access to? If you're investing time, work, and resources in implementing a new employee communications platform, make sure it integrates easily with your existing systems, such as payroll, benefits, and HR software. This integration is crucial for ensuring operational efficiency and user happiness.

3. Prioritize the feedback functionality.
Real-time communication with your staff is critical, especially for deskless employees who may not have consistent access to email. Communication between teams and departments is especially critical during times of significant internal change, such as when transitioning to a new communications platform. Look for solutions that provide immediate messaging and real-time updates to ensure that everyone remains connected and informed throughout the technology shift and beyond.

4. Emphasis on customisation.
Choose a customisable platform that can fulfill the specific needs of your organization. Customizable features ensure that the platform supports the exact workflows and processes you've developed over time, enhancing overall effectiveness.

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