If you redeemed a Spectrum offer and want to cancel it before it ends, follow these steps to avoid charges:

If you're still within the offer period

  1. Log into your Peacock account.

  2. Go to “Upcoming Payments” and click “Cancel Payment.”

  3. Review the prompt, then click “Cancel Payment” in the dialog box.

  4. You'll see a confirmation message on the screen.

If your Spectrum offer period has expired.

    1. Log into your  Peacocktv.com/tv  account.

    2. Go to “Plans & Payments” and select “Change or Cancel Plan.”

    3. Choose “Cancel Plan.”

    4. You'll see a confirmation message on screen. You'll also get a confirmation email, which may take a few hours.

You must cancel through Spectrum. They handle billing for your Peacock Premium subscription. After cancellation, you'll still have access to Peacock's free tier content.

If you're unsure about your bill, log into your  Peacock.com/tv  account. Check the 'Plans & Payments' section under 'Your Plan.' This will show your current method of payment.

Refund Policy: If not required by law, we will not refund or credit any payments if you cancel.