The eCommerce business is tough and faces challenges. It strives to improve its eCommerce service and fulfill customers’ requirements. And These are the biggest points to upgrade the eCommerce development platform with new trends.

The rise of mobile commerce or online store business gives an opportunity to build an online presence for any eCommerce store enterprise. According to one report, the mobile device become a major platform for sales and the purchase of any product is growing from $359 billion in 2021 to $728 billion by 2025. That’s why many eCommerce development companies offer variations in their eCommerce development project to the clients.

Top 10 eCommerce development trends

1. AI assistance

Virtual assistance or AI offer to find products as per customer query which makes it easy for a customer to find products they looking for in online stores. The AI assistant helps to manage all tasks for a customer which makes the eCommerce store more customer friendly.

2. AR & VR

Through online shopping, the missing thing is to experience touch and feel the product solved by Augmented Reality and Virtual Reality. AR and VR enable a customer to take a nitty look at the products and feel the experience of real touch and view.

3. Machine Learning 

How better do you know the customers and how can you envisage their needs and provide them with the best products and services? With Machine Learning or ML you can solve all these queries to know when the customer requires products and put the best offer in front of them.

4. Mobile app

As the user of the mobile device grows it is essential to choose a mobile platform for your eCommerce store on mobile platforms like Android and iOS and others. Mobile app development is a crucial source to cover a major part of sales through online shopping. 

5. Chatbots

Chatbots become a bridge connecting customers and sellers. Chatbots or chat features make to solve customer requirements and also help to understand customer behavior for purchasing activities. Chatbots become virtual agents that help customers via chat to solve their queries.

6. Payment flexibility

It is cumbersome to get a checkout cart to pay for online shopping filed due to the commerce store doesn’t accept customers’ preferred payment gateway method. And due to this payment failure customer abandoned their cart.

For reducing this activity payment flexibility is essential to convert a successful checkout for your online stores.

7. Social media shopping

Now a day every person are available on social media and due to this social media platform become an important platform for eCommerce business. Major social media platforms are offering various functions and tools to sell your products via social media platforms. 

8. Online and Off-line sync

This is the new idea that online store gives the option to offer their product via their offline virtual store through nearby locations. It helps customers to get the product via online stores and if they want to get the product via offline store and their all data becomes saved on their online account.

9. Headless commerce

The online store is separate from the front-end presentation with headless commerce. Content is stored, managed, and delivered without a front end and developers use the API to provide a product and reviews to any device. Front-end developer then presents their content using any framework they want and don’t bound to any template or theme.

10. Personalisation

Personalization provides customers to like certain products the retail store would show in the latest collection of similar types. Increasing competition is pushing stores to offer more personalized experiences to their customers.

Bottom line

There are a lot of new things and technic that e-commerce store businesses accepting in near future and upgrade their business Services for the customer and make their online shopping through website development service or mobile app development service more customer friendly and useful.