I'm sorry to hear that your cash app direct deposit failed due to an outage with SBTPG. SBTPG is a third-party tax refund processor that partners with tax preparers to offer tax-related financial services.

If your direct deposit failed due to an outage with SBTPG, you should reach out to their customer service team for assistance. You can find their contact information on their website or by calling the number listed on your account statement.

In the meantime, you may want to consider alternative ways to receive your direct deposit. You can contact your employer or benefits provider to see if they can send your funds to a different account, such as a traditional bank account or a prepaid debit card.

It's also important to keep in mind that outages and other technical issues can occur with any financial institution or service provider, so it's a good idea to have backup plans in place in case of emergencies.

How long does Cash App direct deposit take to clear?

Cash App direct deposits typically clear within one to five business days, depending on a few factors such as the time of day the deposit was initiated and the sender's bank processing times. Once the deposit is initiated by the sender, it usually takes one business day for the funds to appear in your Cash App account. However, if the deposit is initiated after a certain cutoff time, it may take an additional business day or two for the funds to clear.

It's important to note that weekends and holidays are not considered business days, so direct deposits initiated during these times may take longer to clear. Additionally, if there are any issues with the deposit, such as errors in the account information or insufficient funds, it may take longer to clear.

If you are waiting for a direct deposit to clear and it has been longer than five business days, you should contact cash app customer service for assistance.

Why is My Direct Deposit Pending On The Cash App?

If your direct deposit is showing as pending in the Cash App, it means that the funds have been deposited into your account but have not yet been fully processed. There are a few reasons why your direct deposit may be pending:

1. Deposit timing: Cash App Direct deposits can take one to five business days to process, depending on the sender's bank processing times and the time of day the deposit was initiated. If your deposit was initiated after a certain cutoff time or on a weekend or holiday, it may take longer to process.
2. Verification: Cash App may need to verify your account before releasing the funds. This is usually a quick process, but it can cause a delay in the processing of your deposit.
3. Account issues: If there are any issues with your account, such as a hold or freeze, it may cause your deposit to be pending until the issue is resolved.
4. Sender issues: If there are any issues on the sender's end, such as insufficient funds or incorrect account information, it may cause your deposit to be pending until the issue is resolved.

If your direct deposit has been pending for more than five business days, you should contact cash app customer service for assistance. They can help you determine the reason for the delay and provide guidance on what steps you can take to resolve the issue.