Outlook is a widely used email client that many people use to manage their emails, contacts, and calendars. However, sometimes you may experience an issue where outlook not receiving emails automatically . This can be frustrating, especially if you rely on email for work or other important matters. In this article, we'll discuss how to fix not receiving emails in Outlook 365.
Check Your Internet Connection
The first thing you should do when you're not receiving emails in Outlook is to check your internet connection. Make sure your internet connection is stable and working correctly. Try accessing other websites to ensure that your internet connection is strong and stable. If your internet connection is weak, you may need to troubleshoot your connection or switch to a stronger network.
Check Your Outlook Settings
The next step is to check your Outlook settings to ensure that your emails are set to update automatically. To do this, open Outlook and go to "File" > "Options" > "Advanced". Under "Send and receive", make sure that the option "Send/Receive All" is selected. Also, make sure that your email account is set to receive emails automatically by going to "File" > "Account Settings" > "Account Settings". Select your email account and click on "Change". Under "Server Settings", ensure that the option "Use Cached Exchange Mode" is selected.
Check Your Junk Email Folder
Sometimes, emails may be filtered to your junk email folder instead of your inbox. Check your junk email folder to ensure that your emails are not being filtered there. If you find any emails in your junk email folder, you can right-click on them and select "Mark as not junk" to move them to your inbox.
Check Your Email Rules
If you've created any email rules, they may be causing your emails not to appear in your inbox. Check your email rules by going to "File" > "Manage Rules & Alerts". Disable any rules that you think may be causing issues with your emails.
Check Your Firewall Settings
Your firewall may also be blocking Outlook from receiving emails automatically. Check your firewall settings to ensure that Outlook is not blocked. If it is, then you need to add Outlook to the list of exceptions. To do this, go to the "Windows Security" settings and click on "Firewall and Network Protection". Select "Allow an app through firewall" and click on "Change Settings". Add Outlook to the list of allowed apps and ensure that it's checked for both public and private networks.
In conclusion, not receiving emails outlook 365 can be frustrating, but it's a common issue that can be fixed by checking your internet connection, Outlook settings, junk email folder, email rules, and firewall settings. By following these steps, you can ensure that your Outlook receives emails automatically and efficiently manages your emails.