Even before the game's release at all, the Diablo community was divided about the impending sequel D2R ladder items. Screenshots and videos of the game showcased the game to have a brighter, more attractive design than the first two games that were dark and gothic. People who expected a darker vision from a game about actual Satan are disappointed by this new direction.
We would later discover, Blizzard actually did design Diablo with a darker visual style before introducing more lighter elements and a larger color palette. Blizzard did a bit of fun with the Easter egg Whimsyshire with its unicorn-filled land which is more vibrant than anything other in Diablo. It's also designing Diablo 4 with the promise of art direction that is closer to Diablo 2.
While Diablo was getting ready to launch, though there was a hushed murmur of discontent that lasted long before it even left the gate. The art style is so divisive the proof is likely to be found in the gameplay. When you've got your hands upon Diablo, Blizzard suggested, you'd be a believer.
With a bunch of demon hunters itching to put the game through its paces to see what it could do and how it performed, it was even more frustrating when it was discovered that they weren't able to do so. Instead of being presented with the game they had been anticipating all of a decade, players received the following message in a vague form:
Without any indication as to whether the servers would be busy, or the length of time it would take to repair players were left in an impasse. They weren't sure which option to take: wait for a while, come back later or abandon the game completely. Game director Josh Mosqueira later said that the event was more extensive than anyone at the office expected, even after doubling increasing the projections by a third--in The book Blood, Sweat, and Pixels written by Jason Schreier.This was particularly distressing because of the game's online-only requirement buy d2r items. The game's most powerful items will come more slowly than players who can spend just $5, or even $10 on regular basis.