If you received a Cash App payment but the money is not showing up in your account, there are a few possible reasons why this may be happening. 

Here are some steps you can take to troubleshoot the issue:-

#Check if the cash app payment pending. If the cash app payment is pending, it may take some time to process and appear in your account. You can check the status of the payment by going to your Cash App activity feed and looking for the payment in question.

#Verify that you have the correct Cash App account linked to your mobile phone number or email address. It is possible that the payment was sent to an old or inactive Cash App account that is no longer linked to your current phone number or email address.

#Check if there are any issues with your internet connection. A weak or unstable internet connection can cause Cash App to not function properly.

#Make sure that the person who sent you the payment has sufficient funds in their account. If the sender does not have sufficient funds in their Cash App account or their payment was declined, the payment may not go through.

#Contact Cash App support for further assistance. If you have tried the above steps and the payment still does not appear in your account, you can contact cash app customer service for help in resolving the issue.

It is important to note that you should always be cautious when receiving payments from unknown sources, as there are scammers who may attempt to send fraudulent payments in order to steal your personal information or money.