If you're having issues with Outlook not syncing mail folders, there are several steps you can take to try and resolve the issue:
How to fix outlook not syncing with folders?
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Check your internet connection: Make sure you're connected to the internet and that your connection is stable. Poor internet connectivity can cause syncing issues in Outlook.
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Check your Outlook settings: Verify that your Outlook settings are configured correctly. Go to "File" > "Account Settings" > "Account Settings" and check that your email account is listed and active. If you see any errors or issues, try reconfiguring your account settings or removing and re-adding your email account.
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Check your folder settings: Ensure that the folders you're trying to sync are set up for synchronization. Go to "File" > "Account Settings" > "Account Settings" > "Change" > "More Settings" > "Folders" and make sure that the folders you want to sync are selected.
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Check your email provider's settings: If you're using an email service like Gmail or Yahoo, check their settings to make sure that IMAP is enabled and that the folders you want to sync are selected.
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Clear the Outlook cache: Clearing the Outlook cache can often resolve syncing issues. Go to "File" > "Options" > "Advanced" > "Outlook Data Files" > "Offline Settings" and click "Clear Offline Items". This will delete any cached data and force Outlook to re-sync with your email server.
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Check for updates: Make sure that your version of Outlook is up to date. Check for updates by going to "File" > "Office Account" > "Update Options" and selecting "Update Now".
If none of these solutions work, you may need to contact Microsoft support for further assistance. How to delete mail folders in outlook.com?