When it comes to managing supplier database, people often get confused between Excel and CRM (Customer Relationship Management software). Excel is a simple and easily accessible tool for small teams, but as the vendor list grows, manual updates and tracking becomes difficult. There is a risk of duplicate entries, version mismatch, and missed follow-ups — especially when multiple people use the same sheet.
While CRM is a professional solution that centralizes and manages your suppliers’ contacts, communication history, documents, and deal status in real-time. In it, you can set reminders, get auto-updates, and email/call tracking is also available. CRM tools like Zoho, HubSpot, and Pipe Drive are specially designed for B2B workflows.
Excel is fine if you have 20-30 suppliers, but if you are running a procurement team or have to update data regularly, then using CRM is more effective, time-saving and scalable.
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