Forgotten or lost account details of any account may put your account security at risk and you may not be able to access your account until you recover your account credentials. The same happens when a user loses access to the “two-step verification method” of his Uphold login account and in that case, it becomes necessary that he regains access to the same.
So, the article below will explain to you how you can easily recover two-factor authentication access whether you are using the Uphold mobile app or using your account through the website. Hence, without wasting any more time, let us get into the topic and try to find out what we can doto make sure that nobody else gains access to your account.
Recovering 2FA on Uphold mobile app
1. To begin the procedure, open the Uphold login application
2. Now, click on the three dots at the bottom right to open the menu
3. Then, select the “Settings” option and choose “Security”
4. Followed by this, click on the “Recover 2-step verification access” option
5. At this time, select the “Use your security key backup” option
6. Now, you will be asked to enter your account security key
7. After doing that, you just need to follow some prompts and you’re done
Recovering 2FA on the new web wallet
If you are not using the Uphold application to undergo the Uphold login process, you need to follow these steps to recover 2FA through the web wallet:
1. First, open the web wallet of your Uphold account
2. Move to the left of the page and click on the menu icon
3. On the menu, select the “Security” options
4. Now, you need to navigate to the 2-step verification section
5. Select the option referred to as “Recover 2-step verification access”
6. After this, you simply need to click on the “Security key backup” option
7. Once you choose this option, enter the security key carefully
8. Follow some easy prompts and you’re done with this
Conclusion
Until you recover the 2FA access, you will not be able to regain access to your Uphold account no matter you remember your Uphold login credentials. So, to help users in that situation, we have created these easy guidelines that would help you in restoring access to the 2FA as well as to your account. In case you are finding it difficult to access your account, please contact Uphold customer service experts.
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