Best practices for good blockchain API user experience design
In the process of crafting an interface that caters to a diverse audience, adhering to best practices in blockchain design is crucial. This approach has helped us achieve our goal of promoting technology among ELEKS employees and fostering a culture of social awareness within the organization. Here are some key best practices:
Ensure consistency
Consistency is crucial when introducing new experiences. It can help users feel relaxed when interacting with the product. Consistent design elements, workflows, and terminology can significantly enhance the user experience, making the technology more accessible and user-friendly.
gamify
While gamification may not be suitable for serious enterprise-class blockchain API applications involving cryptocurrencies or smart contracts, it can be very effective in other situations. For our internal purposes, gamification proved to be an excellent tool for engagement and learning.
Emphasize the irreversibility of transactions
A fundamental aspect of blockchain API is the irreversibility of transactions. It is important to ensure that users are fully aware of this feature. Clear warnings and confirmation before completing any transaction can prevent errors and enhance users' trust in the platform.
Guide user
Striking the right balance between helping users and not overwhelming them is a delicate one. Providing gentle guidance can help users achieve their goals effectively and avoid potential mistakes. It's important to guide users in a way that empowers them, rather than making them feel inexperienced.
Encourage feedback
Feedback is especially valuable when providing new experiences, as there may not be established patterns of user behavior. Creating channels for users to share their suggestions or grievances is crucial. This feedback loop can lead to continuous improvement and refinement of the user experience.
By following these best practices, blockchain API-based user experiences can be designed in a user-friendly, educational, and participatory way, ultimately leading to wider adoption and better user satisfaction.
Designing blockchain user experiences for trust
When building user experience (UX) for blockchain API applications, it is important to focus on areas where the technology can add significant value. This includes using blockchain in heavily regulated industries to streamline the purchase process, provide secure blockchain-based data storage, or improve transparency and security of legal contracts.
We emphasize to our customers that simply adopting new technology is not enough to attract more customers; It provides a new level of efficiency or a unique experience that sets the product apart.
Core principles of Blockchain user experience design:
Designed for Trust: This principle is critical because blockchain API technology is still relatively new in many areas and lacks widely recognized practical commercial applications. The concept of design for trust is crucial because it addresses the skepticism and unfamiliarity that many users have inherent with blockchain technology.
Emphasis on practical applications: While there is plenty of theoretical knowledge and general design principles for blockchain API, we chose to focus on practical applications. We believe that sharing real-world experiences and use cases, such as our in-house blockchain-based employee loyalty rewards app, can provide more concrete insights and learnable moments for our audience.
conclusion
Designing the user experience for blockchain API applications is a process that needs to balance technical complexity with user-friendliness. By understanding common user experience challenges, adopting best practices, and focusing on building trust, developers, and designers can create blockchain applications that not only meet technical standards but also resonate with users. This approach is critical to the widespread adoption and success of blockchain technology, ensuring that it provides real value and an exceptional experience for users.
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