Error trying to update QuickBooks payroll

Are you facing an error trying to update QuickBooks Payroll? If so, follow this comprehensive guide. QuickBooks Payroll is a comprehensive payroll management solution for businesses. Regularly updating it is essential. However, you may get errors while updating QuickBooks Payroll due to poor internet connection, improper installation, not providing sufficient user access, and misconfigured firewall settings. In this blog, we will explore the solutions to resolve QuickBooks Payroll update errors.

Reasons for QuickBooks Payroll Update Error

We must understand the root causes behind errors while updating the QuickBooks Payroll to ensure effective troubleshooting.

  1. Data damage can cause problems in getting updates and may lead to QuickBooks error 557.
  2. Poor internet connection settings are one of the important reasons that hamper the updation of QuickBooks Payroll.
    Improper registration may interrupt you from getting QuickBooks Payroll updates.

Fixing Errors when Updating QuickBooks Payroll

It’s essential to follow a systematic troubleshooting approach to fix errors while trying to update QuickBooks Payroll. Follow the below stepwise instructions to resolve this issue.

Step 1: Check your internet connection

In order to get updates without any interruption, make sure that your internet connection is stable and strong. Configure / modify essential internet settings.

Step 2: Modify Internet Settings

  1. Close QuickBooks Desktop.
  2. Open Internet Explorer.
  3. Click on the Tools icon.
  4. Select Internet Options from the drop-down menu.
  5. Access the Advanced Settings section.
  6. Click on the "Reset or restore defaults" button.
  7. Press Apply.
  8. Confirm by clicking OK.
  9. Reopen QuickBooks Desktop.
  10. Go to the Employees tab.
  11. Select the "Get Payroll Updates" option.
  12. Check the box for "Download Entire Update."
  13. Click on Download Latest Updates.
  14. Wait until the confirmation text "Download Complete" appears on your screen.
  15. Restart your system.

Step 3: Register your QuickBooks

  1. Start by opening the application. 
  2. Next, go to the Help menu.
  3. Choose "Activate QuickBooks Desktop." 
  4. Follow the on-screen prompts.
  5. Verify your information. Once verification is complete, your QuickBooks Desktop will be registered. 
  6. Afterward, update QuickBooks to the latest version.
  7. Now, try to download the QuickBooks payroll update again.

Step 4: Verify and Rebuild Data

  1. Open QuickBooks Desktop.
  2. Navigate to the File menu.
  3. Scroll down to Utilities and select Verify Data. If prompted, click OK to close any active windows.
  4. Wait for the tool to identify issues.
  5. If an error message appears indicating a problem with your company files, proceed with the repair by returning to the File menu and selecting Utilities.
  6. Choose the Rebuild Data option this time.
  7. Follow the on-screen instructions to create a backup of your company file, then click OK.
  8. Let the tool run its course, and once completed, click OK.

Conclusion

Keeping QuickBooks Payroll updated is essential for a smooth functionality of the software. However if you are encountering errors trying to update QuickBooks Payroll, the above solutions can help you fix this problem.