Create a Problem-Solving Mindset:

The captain encourages the crew to view the situation as an opportunity to improve their looting process instead of placing blame.
Acknowledge Emotions:

The captain listens to Skull and Bones Items both crew members express their frustrations, validating their feelings about fairness in loot distribution.
Ask Open-Ended Questions:

The captain asks, "What can we do to ensure everyone feels valued in our loot distribution moving forward?"
Identify Common Goals:

The crew is reminded that their shared goal is to be successful in raids and maintain crew morale, which depends on buy Skull and Bones Items fair treatment.