QuickBooks is widely recognized as one of the most powerful and reliable accounting software for small to medium-sized businesses. Its ease of use and variety of features make it a popular choice for managing finances, payroll, and taxes. However, like any other software, it is not immune to occasional errors. One such error is QuickBooks Error PS058, which occurs during payroll updates.

Encountering this error can disrupt your workflow and delay important payroll processes, but the good news is that it can be resolved. In this blog, we’ll dive deep into what causes QuickBooks Error PS058 and provide you with effective troubleshooting methods to get your QuickBooks software back on track.

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What is QuickBooks Error PS058?

QuickBooks Error PS058 typically occurs when users are trying to download or install payroll updates. It is a payroll-specific error that can halt your ability to run payroll functions. The error is usually triggered by issues related to file copying, a corrupted QuickBooks installation, or problems with Windows components.

This error is often accompanied by a message that reads something like:

“Error PS058: There was an issue when trying to complete your payroll update. Please try again.”

Common Causes of QuickBooks Error PS058

Understanding the underlying causes of QuickBooks Error PS058 is the first step in resolving the issue. Below are some of the primary causes that trigger this error:

  1. File Transfer Failure: One of the common reasons for this error is a failure during file copying or transferring the payroll update files.

  2. Corrupted QuickBooks Installation: A damaged or incomplete installation of QuickBooks can cause this issue to occur when trying to install payroll updates.

  3. Outdated QuickBooks Version: If you’re running an outdated version of QuickBooks, it can interfere with the payroll update process.

  4. Windows Components Issues: Issues with Microsoft components like .NET Framework, MSXML, and C++ can lead to the occurrence of this error.

  5. Antivirus or Firewall Interference: Sometimes, your antivirus software or firewall may block QuickBooks from downloading and installing the necessary files, resulting in QuickBooks Error PS058.

Troubleshooting Methods to Resolve QuickBooks Error PS058

Now that we have a better understanding of what causes QuickBooks Error PS058, let’s go through the various troubleshooting methods to resolve it. Follow these steps carefully to fix the issue and ensure your payroll updates run smoothly.

Method 1: Ensure You’re Using the Latest Version of QuickBooks

Before diving into more complex troubleshooting steps, ensure you are running the latest version of QuickBooks. Intuit regularly releases updates that fix bugs and enhance performance, including resolving issues like Error PS058.

Steps:

  1. Open QuickBooks.
  2. Go to the Help menu and select Update QuickBooks Desktop.
  3. Click on Update Now and then click on Get Updates.
  4. After the update completes, restart QuickBooks and attempt the payroll update again.

Method 2: Run QuickBooks as Administrator

Running QuickBooks with administrator rights can give the software the necessary permissions to download and install the payroll updates without interruptions.

Steps:

  1. Close QuickBooks.
  2. Right-click the QuickBooks Desktop icon on your desktop.
  3. Select Run as Administrator.
  4. After launching QuickBooks, attempt to download the payroll update again.

Method 3: Use the QuickBooks Rebuild Data Tool

Corruption in your company file can sometimes trigger QuickBooks Error PS058. To resolve this, use the Rebuild Data tool, which can detect and fix issues within the company file.

Steps:

  1. Go to the File menu and select Utilities.
  2. Click on Rebuild Data.
  3. QuickBooks will prompt you to create a backup; proceed by selecting a location to save the backup.
  4. After the rebuild process is complete, restart QuickBooks and attempt the payroll update.

Check out more: QuickBooks Error PS032: Troubleshooting Guide and Solutions

Method 4: Disable Antivirus and Firewall Temporarily

Antivirus programs and firewalls sometimes block the download or installation of QuickBooks payroll updates, causing Error PS058. Temporarily disabling them might help resolve the issue.

Steps:

  1. Temporarily disable your antivirus software and firewall.
  2. Try to download and install the payroll update again.
  3. Once the update is complete, re-enable your antivirus and firewall to ensure your system is protected.

Method 5: Manually Update Payroll

If the error persists, manually updating the payroll can sometimes bypass whatever issue is causing the automatic update to fail.

Steps:

  1. Open QuickBooks and go to the Employees menu.
  2. Select Get Payroll Updates.
  3. Check the box for Download Entire Payroll Update.
  4. Click on Update.

This method ensures that the complete payroll update is downloaded and applied, potentially resolving any errors that were occurring due to partial downloads.

Method 6: Verify and Repair Windows Components

QuickBooks relies on several Windows components, including Microsoft .NET Framework, MSXML, and C++, for functioning. Issues with these components can lead to Error PS058. Therefore, verifying and repairing these components might help.

Steps to Repair .NET Framework:

  1. Press Windows + R to open the Run window, then type “Control” and press Enter.
  2. Go to Programs and Features and select Turn Windows features on or off.
  3. Uncheck .NET Framework 4.5 or later versions and click OK.
  4. Restart your computer and go back to the same window, this time checking .NET Framework and clicking OK.

You can also visit the Microsoft website to repair the MSXML and C++ components if needed.

Method 7: Contact QuickBooks Support

If you’ve tried all the troubleshooting methods above and are still experiencing QuickBooks Error PS058, it might be time to get in touch with QuickBooks Support for professional assistance.

At QB Data Service, we offer specialized support for QuickBooks errors, including payroll-related issues. Our team of experts is available to provide timely and effective solutions to ensure that your business operations are not hindered.

Call us at +1-888-538-1314 to resolve QuickBooks Error PS058 or any other QuickBooks-related issues you might be facing. Our team is ready to assist you with all your QuickBooks needs.

Read more: Troubleshooting QuickBooks Condense Data Error: 6 Effective Methods

Final Thoughts

QuickBooks Error PS058 is an inconvenience that can disrupt your payroll process, but with the right troubleshooting methods, it can be resolved effectively. Start with the basic steps such as updating QuickBooks and running the software as an administrator. If those don’t work, move on to more advanced solutions like rebuilding data, repairing Windows components, or disabling antivirus software temporarily.

If the problem persists, don’t hesitate to reach out to QB Data Service at +1-888-538-1314 for expert assistance. We are here to ensure that your QuickBooks experience is as smooth and hassle-free as possible.

By following the methods outlined in this guide, you should be able to fix QuickBooks Error PS058 and get your payroll updates back on track!