The global nurse call systems market reached a value of USD 1.7 billion in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 12.11% from 2023 to 2030. This growth is driven by the increasing demand for integrated, adaptable platforms that improve patient care and communication within healthcare settings. Nurse call systems enable efficient communication between patients and caregivers, enhancing patient safety and care quality. An additional factor driving the market is the shift in reimbursement practices by Medicare. Medicare has decided to base reimbursements on quality and outcomes rather than service quantity. This shift is aimed at controlling rising healthcare costs, as current reimbursement practices have added an estimated USD 2.1 billion in costs. To address these expenses, Medicare aims to promote technology-driven healthcare systems, encouraging hospitals to adopt streamlined, efficient solutions like advanced nurse call systems.

Nurse call systems provide flexible and reliable communication solutions within healthcare facilities. With the increasing number of patients, the demand for efficient communication tools has surged. This demand has spurred innovation, enabling healthcare facilities to improve their workflow, enhance management practices, and offer higher-quality patient care. Technological advancements have empowered industry players to develop sophisticated, innovative devices. For example, in December 2019, Tunstall Group introduced Tunstall Carecom, a wireless and digital nurse call system designed to enhance patient-caregiver communication and streamline workflows.

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The adoption of real-time location systems (RTLS) integrated with wireless technologies has also contributed significantly to the growth of the nurse call systems market. RTLS technology enables healthcare facilities to monitor the movement of caregivers and equipment in real-time, optimizing productivity. An example is Televic’s AQURA Care Communication Platform, which integrates various modules, including nurse call, RTLS for staff and patient tracking, alarm management, personal mobility, and mediator control. This platform’s modular design allows hospitals to integrate it with their existing infrastructure, improving overall functionality and adaptability.

The rise in home healthcare and nursing home facilities has further fueled demand for nurse call systems. Industry players are focusing on improving patient response times and reducing nurse fatigue by incorporating diagnostic and communication technologies into their products. For example, in June 2019, Vocera Communications, Inc. launched an analytics solution that tracks the number of calls, texts, alarms, and alerts received by clinicians. Such innovations not only enhance caregiver responsiveness but also help hospitals tailor nurse call systems to specific needs through customized solutions.

Application Segmentation Insights:

The wanderer control segment accounted for the largest market share, with over 34.7% of revenue in 2022. This segment’s growth is primarily driven by increased funding aimed at implementing effective healthcare models that improve patient safety and care. The nurse call systems market is divided into several application segments: alarms and communications, workflow optimization, wanderer control, and fall detection and prevention. The workflow optimization segment is projected to witness the fastest growth, with a CAGR of 12.52% over the forecast period, due to the need for cost-effective operations and efficient resource allocation within healthcare facilities.

Efforts by hospitals to prevent patient falls are expected to drive growth in the fall detection and prevention segment. By detecting potential falls, these systems can alert caregivers and enable timely intervention, reducing the risk of injury. The alarms and communications segment is also projected to grow as it plays a critical role in enhancing patient safety. This segment focuses on improving communication between patients and caregivers. An example is Amplion Alert, which uses RTLS badges connected to medical devices to manage alerts and monitor room activity. When caregivers enter a room, the system automatically collects data, which can inform the healthcare team and improve patient care outcomes.

In summary, the nurse call systems market is expected to expand steadily as healthcare facilities invest in advanced technologies that enhance patient care, streamline workflows, and promote better communication. As Medicare policies shift towards outcome-based reimbursement, hospitals are increasingly adopting nurse call systems and real-time tracking technologies, which help reduce operating costs and improve patient safety. The ongoing development and integration of advanced systems, such as RTLS and wireless communication platforms, will likely continue to shape the future of the nurse call systems market.

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