Effective Customer Service Strategies: A Professional Perspective

added article IT, Cloud, Software and Technology

2023-11-03 14:27:31 -

Providing exceptional customer service through a helpline is paramount for any business. Having spent years in the customer service industry, I've honed several strategies that consistently deliver top-notch results. Active Listening: Listening intently is the cornerstone of effective customer service. When a customer calls with an issue or inquiry, I make sure to give them my...

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