The global business process outsourcing (BPO) market was valued at USD 280.64 billion in 2023 and is projected to expand at a compound annual growth rate (CAGR) of 9.6% from 2024 to 2030. BPO involves outsourcing business functions and operations to external service providers. Key advantages such as cost reduction, enhanced service quality, and flexibility drive its adoption. This enables...
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