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2024-10-10 16:36:34 -

A Guide to Must-Have Features in Any Call Centre Software

If you believe that setting up a call centre is simple and involves hiring few customer care executives, you are entirely wrong. This is the opposite of the truth, and the fact is that call centres are much more than just a couple of customer care executives and their phone lines. A lot of effort goes into setting up these systems, and apart from employees, you also need multiple call centre...

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