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360 SMS APP added article Networking
2024-10-26 12:12:16 -

Creating Personalized Customer Journeys with Salesforce SMS
Salesforce messaging is transforming how businesses communicate with customers. One effective way to engage customers is through SMS in Salesforce marketing. This feature allows businesses to send targeted text messages that can improve customer interaction and satisfaction. Users can send preapproved or fully custom SMS messages through Marketing Cloud Engagement...

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Sneha CMI added article Other
2024-06-20 10:42:56 -

Customer Success Management Market is driven by Digital Transformation Initiatives
The Customer Success Management (CSM) market comprises platforms and services that help companies improve customer retention, engagement and expansion across the customer lifecycle. CSM solutions offer customer data integration, automated communication and proactive recommendations to ensure high customer satisfaction. The integrated systems provide a centralized view of all customer...

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360 SMS APP added article IT, Cloud, Software and Technology
2024-11-28 10:02:32 -

Salesforce WhatsApp & SMS Integration for Better Engagement
Salesforce is known for its powerful CRM capabilities, but its integration with messaging tools like WhatsApp and SMS takes customer engagement to the next level. By combining WhatsApp, SMS, and other digital channels, Salesforce offers businesses a multichannel approach to stay connected with customers. Here's how you can use Salesforce’s WhatsApp integration, messaging tools, and...

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