No business can survive in the long run if its online motive is to drive sales and not build and manage their relations with their customers. But how do you manage your clients and customers? The answer is through a “Customer Relationship Management Software”.

What is Client Relationship Management Software (CRM)?

Client Relationship Management Software is a technology that is used by companies for managing their relationship and interactions with their clients and customers.

HubSpot CRM (Price: Free/ Depend upon selected plans and bundles)

HubSpot CRM is one of the best CRM in the market with clients like Atlassian, DoorDash, InVision, Purple, VMware, and more. CRM is very easy to use and can fulfill all your needs. You can use the CRM for getting full visibility into your sales pipeline, managing and tracking your clients or leads, sending personalized bulk emails. The software will also notify you when your clients open your email. You can also use the software for contact management, managing all your communication from one inbox, setting and tracking activities of your sales team, and measuring their performance. Additionally, the CRM also provides its user’s features like live chats and chatbots and can be very easily integrated with other third-party tools and softwares like Gmail, G-Suite, Office 365, and Outlook. CRM is very easy to use and is completely free. However, you can also upgrade to the paid version to customize your CRM with different paid bundles.

Salesforce (Price: Free trial/ Depend upon the selected plan)

Salesforce is one of the top CRM software in the market and is used by over 150,000 companies, including many big names like HCL, WhatFix, Canon, American Express, etc. Using Salesforce, you can easily send and track emails, manage meetings, leads and opportunities, chat with your clients, prioritize and respond to your client’s issues, or transfer issues to the available customer support executive. You can also segment your contacts or customers, create personalized purchase journeys or automate, and optimize your marketing campaigns. Besides this, the software can also be integrated with many third-party apps.

Zoho (Price: 15-day free trial Depend upon the selected plan)

Zoho is simple and easy to use CRM software. The software is used by some of the biggest companies in the world. Using Zoho, you can collaborate with your teams, conduct sales meetings and presentations, manage your contacts, create workflows and automate emails. The CRM also has an in-built analytics tool that allows you to measure and manage your organization’s sales performance. You can also predict your sales through Zoho using its AI-based assistant named Zia. Additionally, it can be easily integrated with third-party applications G-Suite, WhatsApp, Eventbrite, Facebook, Dropbox, etc. which allows you to communicate with your customers across every major communication channel.

Drip (Price:14-days free trial/Depend upon the selected plan)

Drip is a popular CRM designed especially for the e-commerce industry. The software is used by many big companies all over the world like Ting, Lumin, Yakima, and many more. Using Drip, you can manage your contacts, schedule meetings, send personalized emails, contact your customer through social media, create workflows, track your customer’s consumer journey, track and measure your performance, etc. You can also add tags to your customers that allow you to filter your customers and create segments based on their activity, products purchased, interest, and other factors. Additionally, it can be very easily integrated with many third-party apps, softwares, and platforms like Facebook, Shopify, PayPal WooCommerce, etc.

Pipedrive (Price:14-day free-trial/Depend upon selected plan) Pipedrive is a sales CRM and pipeline management software. Using the tool, you can easily manage your leads, manage your contacts, create workflows, schedule meetings, automate tasks, interact with prospects, measure your performance against set goals, etc. The unique feature of the Pipedrive is its AI-powered sales assist tool which gives personalized tips and recommendations based upon your past data. You can also sync your calendar with Google and Microsoft. Additionally, you can also integrate the CRM with third-party apps and softwares like Xero, Trello, Asana, Slack, PandaDoc, Pipechimp, Plecto, Kixie

Source : Relationship Management Softwares