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2024-09-02 06:34:59 -

Estimate the Employee Experience with an XLA Score.

"Sorry, my computer is slow today." Whether you're waiting in line at the grocery store or attempting to check in for a flight, being delayed due to technological faults is beyond frustrating. Point-of-sale devices, self-service kiosks, and gate computers. Whatever the technology, poor performance leads to a negative experience. A terrible digital experience is often made worse for anyone who...

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