The QuickBooks software lets you access your company files which are locally stored on your computer or those stored on the server computer. However, sometimes you may have difficulty accessing them and get a warning QuickBooks Company File Not Found. It generally happens when for some reason or by mistake, your company files got deleted or were moved or renamed. It might also occur when your computer is not connected to the path where your files are stored. Depending on how you access your files, you can execute the troubleshooting methods mentioned in this article after reading it until the very end.

If you need immediate help finding your QuickBooks company file, you can give us a call at 1-855-856-0042 to get in touch with our technical team.

What are the reasons that QuickBooks cannot find the company file you are trying to access?

The reasons why QuickBooks cannot find your company file include:-

  • You might have moved your company files to a different location or might have renamed them.
  • You might have accidentally deleted your company files.
  • Your computer might not be connected to the path where your company files are stored.

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What can be done when QuickBooks is unable to find company files?

Depending on how you are trying to access your company file, you can perform either of the below-mentioned troubleshooting methods:-

If you are trying to access your company files over a network, resolve the problem with these steps:-

  • You first need to ensure that your computer is connected to the network or your server computer.
  • Pingyour server computer by typing ping[name of your server computer] in your QuickBooks software.
  • Your computer is connected to the network if you can see a replyfor each packet; otherwise, if it shows a packet loss or there is a slow reply, your computer is not connected to the network, and you need to contact an IT expert to get your network checked.
  • After verifying your computer’s connection to the network, search for your company files on your server computer and note their location. Make sure to use theasterisk(*) symbol before the file type when searching for different company files (.qbw, .qbb, .qba, .qbx, .qby) to make the search precise.
  • Now open a company filefrom the open or restore company option in the File menu of your QuickBooks desktop software.
  • Access your company files from the same location you noted earlier.

If you are trying to access your company files which are stored locally, resolve the problem with these steps:- 

  • Simplysearch for your company files on your computer and note their location. Make sure to use the asterisk(*) symbol before the file type when searching for different company files (.qbw, .qbb, .qba, .qbx, .qby) to make the search precise.
  • Nowopen a company file from the open or restore company option in the File menu of your QuickBooks desktop software.
  • Access your company files from the same location you noted earlier.

This is what you can do when You get a warning QuickBooks Company File not Found. Always be careful with your company files; make sure you don’t delete, move or rename them to prevent such problems. If you continue facing the issue after implementing the troubleshooting steps mentioned in this article, get immediate assistance from our technical team at 1-855-856-0042

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