Meet Vince Kiel, a thought leader and innovator who is reshaping the landscape of facility management. With over half a decade of experience, Vince has earned a reputation as one of the most knowledgeable figures in the industry. His unique perspective, derived from diverse roles such as a local general contractor, service company operator, and facility management solutions provider, sets him apart as a visionary entrepreneur in the sector.
As the driving force behind National Facilities Direct (NFD), Vince has established a cutting-edge, self-performing integrated facility management company that epitomizes innovation. Under his leadership, NFD has become a major player, managing over 1 million service tickets annually and employing 2,000+ professionals. Vince’s strategic focus on proprietary technologies, like a custom CRM system and state-of-the-art command center, has positioned NFD among a select group competing for top global IFM contracts. This operational excellence underscores Vince’s profound grasp of the industry’s complexities and his capacity to introduce pioneering solutions.
What truly distinguishes Vince is his unwavering commitment to addressing core challenges within the facility management realm. Recognizing the sector’s prevalent confusion and fragmentation, he is committed to fostering much-needed transparency. Vince aims to simplify the intricacies encountered by clients, particularly in technology integration, while upholding a profound respect for the practical, on-the-ground aspects of the industry.
Vince’s expansive business empire includes over 30 diverse companies, strategically grown to more than half a billion dollars in combined income – all achieved through self-funding and maintaining a debt-free status.
In addition to his business acumen, Vince is dedicated to cultivating the next generation of trade professionals. As the founder of the Medix Foundation, a non-profit organization, he champions trade education through an innovative mentoring system, aiming to combat the industry’s labor shortage and dispel stereotypes associated with trade professions.
Vince Kiel’s transformation from a teenage entrepreneur into a pioneering figure in the facility management industry embodies his innovative mindset, resilience, and deep-rooted industry knowledge. Through NFD, he continues to redefine the boundaries of facility management, setting elevated standards for efficiency, transparency, and client service.