Agentic AI in Telco: From "Chatbots" to "Autonomous Billing & Care Agents"
Artificial intelligence is steadily reshaping how large-scale service industries operate, and telecom is no exception. As providers manage vast customer bases, complex billing systems, and always-on service expectations, automation is moving beyond simple task support. With AI systems beginning to handle more responsibility across billing and customer care, there is a growing need to understand...
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