Challenge Commercial Collections is a professional  Debt Collection Agency in Australia.  We are your all-round provider of business debt recovery services in Australia. Take a look at the debt collection services.

Professional, Personalised Service 

All Challenge Commercial Collections staff are licensed under the Commercial Agents act and work in line with the Trade Practices Act, Privacy Act, Credit Act and all legislation encompassing the Collection Industry.

With over 30 years of experience in Collections and Skip-tracing, we are sure we can help you Collect that debt.

Each client is assigned a personal account manager who will keep you updated about your accounts at all times.

We pride ourselves on providing highly professional and personalised service, honesty and integrity in all our dealings.

We have experienced staff with extensive Legal Knowledge, Communication skills and negotiating skills.

Collection procedures are tailored to our clients’ individual needs with our IT staff performing reporting, interest calculation and diarised follow-up as well as generating a series of customised reports.

All accounts are processed into our system the same day that they are received and the required notice goes out to the debtor the same day.

We can be your 30, 60 and 90 day overdue call centre as well as your recovery risk management partner

Receivables Management 

This is an approach of collection agencies, where in most instances your debtor is an ongoing good customer but a bit slow in paying. Our professional soft collection technique will help bring your payments in quickly without losing the client, thus maintaining the relationship you’ve built over the years and keeping your client and keeping your trial balance within your trading terms. This is a cost-effective debt collection service popular because it doesn’t entail the hassle of employing expensive temps or casuals with no knowledge of the current acts regarding Harassment or Debt Collection to put your Company at risk.

Fees regarding our professional debt collection services will be discussed on request, as this may vary from Business to Business. We would like you to know that we are negotiable.

Traditional Debt Collection Services 

All accounts received will be actioned the day it is lodged with us. We suggest an Immediate phone-call, followed by a demand letter. Our Software schedules this for the next contact date, and if no payment is received after calls and demands, we may suggest proceeding with Legal action after we have ascertained the chances of recovery, e.g.: Debtor owns property, car, Assets etc.

Please note we have a lot of requests in regard to adding our debt collection fees onto the debt. Under the Property Agents and Motor Dealers Act 2000 (Commercial Agent) we are unable to add these fees to the debt.

We are however able to add the majority of Legal fees and interest, this can be discussed if you endeavour to proceed with legal action.

Legal Action 

Challenge Commercial Collections will not undertake any Legal action without first conducting the necessary searches to ascertain the chances of recovery. We only charge scale cost and there are no additional fees for faxes and phone calls. All action is maintained by our offices. We will always provide a quote on each matter for your approval.

QCAT claims are all done in-house. A QCAT claim can be issued for debts up to $25,000. A QCAT Claim can save you a considerable amount of costs if you are prepared to attend court on any defended matters rather than have a solicitor act on your behalf.

PLEASE NOTE: All fees and costs detailed above apply to undefended matters.

Why Choose Our Debt Collection Agency? 

Expert Debt Collectors: Our agency is staffed with highly skilled and experienced debt collectors who possess in-depth knowledge of debt collection laws and regulations. They employ proven strategies and techniques to maximize the chances of successful debt recovery.
Ethical Practices: We adhere to strict ethical standards throughout the debt collection process. Our agency is committed to treating debtors with respect and professionalism while ensuring that our clients' interests are protected. We maintain transparency and open communication to foster positive relationships with both debtors and clients.

Contact us today to learn more about our efficient debt collection services and how we can assist you in Brisbane's challenging debt recovery landscape.

Read more: https://challengecollections.com.au/services/

Contact info:

LocationPO BOX 3142, LOGANHOLME QLD 4129

Phon : (07) 3808 7001