Fixing Common Web Connector Errors in QuickBooks Desktop |...

Fixing Common Web Connector Errors in QuickBooks Desktop

Posted 2024-07-24 17:30:20

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QuickBook Web Connector is an advanced tool for connecting your QB software with Intuit or other third-party applications. Such third-party integrations help automate your accounting or financial tasks, export your data with just one click, or directly import your sales data to the program with just one or two clicks. However, the process is not as easy as it seems, as you might encounter the common web connector errors in QuickBooks Desktop during the process. Failures may occur when verifying certificates to ensure connection security.

We are writing a comprehensive guide to help you understand the error and its possible causes and find suitable stepwise instructions to fix it. You must follow the steps according to the error you are facing. Let’s get started…

Types of Web Connector Errors When Connecting to QuickBooks

Let’s familiarize ourselves with the possible errors you might encounter when connecting QuickBooks with third-party applications using QuickBooks Web Connector and the stepwise instructions for fixing such critical issues.

QBWC1005: QuickBooks Web Connector failed to run
Your QuickBooks web connector might fail to create a file that needs to work or connect third-party applications with the QB Desktop software, triggering the error message “QuickBooks Web Connector failed to run” with error code QBWC1005.

To fix such issues, you must set up the correct Windows user login or give the admin rights.
1. Find the QuickBooks Web connector file or folder on your computer. Right-click on it. Choose Properties, and then move to the Security tab.
2. Click Edit to open the <Object> dialog box permissions.
3. Now, do one of these:
  - Click Add only to set permissions for a group or user not appearing in the Group or User names box. Enter the name of the group or user for whom you want to set permissions, and then click OK.
  - Edit or remove permissions from an existing group or user by clicking the group or user name.
4. Further, do one of the following:
  - Select the Allow or Deny check box in the Permissions for <User or Group> box to allow or deny permission.
  - Click Remove to remove the group or user from the Group or user names box.
QBWC1006: QuickBooks Web Connector failed to run
QuickBooks web connector failed to find the QWCLog.txt file required to work or connect third-party applications with QuickBooks.

To correct this, you need to set the permissions correctly; here’s how
1. Press the Windows + E keys to launch Windows Explorer on your computer.
2. To find the location where the QWCLog.txt file is saved, go to this folder:
  
  C:\Users\Public\AppData\local\IntuitQuickBooks Web Connector\version directory
3. Now, look for the QWCLog.txt file and ensure it’s not write-protected.
4. Finally, launch Web Connector and ensure it’s working without any issues.
QuickBooks Application with Revoked Certificate Error
QuickBooks Desktop requires a digital certificate when connecting to Intuit or a third-party application to ensure the connection is safe and secure. If you get a certificate error during this connection, it is because a Symantec Root Certificate was revoked, making some other certificates appear invalid. You might see the ‘QuickBooks Application with Revoked Certificate error.’

You may get this error when connecting to a third-party application via Web Connector or without. We recommend you update your QB Desktop to fix the issues when connecting to third-party applications using Web Connector. Follow the below steps to learn how to fix the issues to connect with other applications without a Web Connector:
1. Download the zip file.
2. In File Explorer, go to your Download folder or directly locate the zip file that was saved and extract the certSync.bat file.
3. Now, right-click on this file and choose the Run as Administrator option.
4. It might take a few minutes to run; wait until then. Also, do not close the Command Prompt window until you see CertUtil: -verifyCTL command completed successfully.
5. Once done, close the window and try again to connect the third-party app with QuickBooks.

Summary

This guide covers some of the most common web connector errors in QuickBooks Desktop when connecting to Intuit or third-party applications. Resolving these errors requires you to update the file permissions correctly, download the QuickBooks updates, and do the others mentioned above. Conducting these solutions will help you get rid of such issues.

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