What is Bug Tracking Software?
A bug tracking system, also known as a defect tracking system or issue tracking system, is a software application that is used to track the issues, defects or bugs in a software application or in a system. Its software allows the development team to centralize and track all reported software problems and bugs in one place which assists in the organization and resolution of issues in a timely manner.
Importance
Bug Tracking Software issues can be reported, prioritized, assigned to engineers and tracked until the bugs are resolved. This ensures bugs do not fall through the cracks and that the development team has full visibility into the software issues being faced by users. Tracking bugs centrally allows the team to quantify the effort involved in testing and fixing issues. It prevents duplicate efforts from happening on resolving the same bug. Tracking also allows measuring metrics like how long it takes on average to fix a bug which helps in estimating development schedules accurately.
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