QuickBooks Error 1327 is a common issue that users may encounter when installing or updating QuickBooks Desktop. It usually occurs when the installer tries to access a drive that is either unavailable or mapped incorrectly. This error can be frustrating as it disrupts the installation or update process, halting the functionality of QuickBooks until resolved.

Check out more: quickbooks error 12007

What is QuickBooks Error 1327?

QuickBooks Error 1327 is an installation error that typically displays an error message such as: “Error 1327: Invalid Drive [Drive Letter].”

This error is caused when the installation or update program references a drive that is unavailable or incorrectly mapped. It can occur if the drive in question is a network drive, removable storage, or an external drive that is not currently connected to the computer.

Causes of QuickBooks Error 1327

Several factors can lead to QuickBooks Error 1327. Understanding these causes can help you choose the most appropriate solution. Below are the primary causes of this error:

1. Disconnected External or Network Drive

If QuickBooks installation references an external or network drive that is not currently connected or available, you will encounter Error 1327. This typically happens when installing or updating QuickBooks with resources stored on external media or network locations.

2. Incorrect Drive Mapping

Improper drive mapping in Windows can cause the installer to look for files on non-existent or incorrectly mapped drives. QuickBooks may not be able to access required files if the mapped drive is invalid.

3. Corrupted Windows Registry

A corrupt Windows registry or incorrect path configuration can also trigger Error 1327 during QuickBooks installation or update.

4. Removable Storage Device Not Available

If the installation files are stored on removable storage such as a USB drive or DVD, and that storage is disconnected, the error may occur.

5. Improper Installation Setup

If the installation setup of QuickBooks is interrupted or corrupted, it may result in Error 1327 when you try to resume the process.

Symptoms of QuickBooks Error 1327

Here are the symptoms you may experience when facing QuickBooks Error 1327:

  • Error message: “Error 1327: Invalid Drive [Drive Letter]” appears during QuickBooks installation or update.
  • The installation or update process fails to complete.
  • QuickBooks installation is interrupted midway and cannot proceed further.
  • Issues with access to a mapped network drive or external storage device.

Recognizing these symptoms early will help you quickly identify and address the problem.

Solutions to Fix QuickBooks Error 1327

Now that you understand the causes and symptoms of QuickBooks Error 1327, let's move on to the solutions. Below are some effective methods to resolve this issue.

Solution 1: Remap the Drive

If QuickBooks is trying to install on an invalid drive, remapping the drive may resolve the error.

  1. Press Windows + E to open File Explorer.
  2. Click on This PC.
  3. Identify the drive letter causing the error. Right-click on it and select Disconnect if it’s a network drive.
  4. Now, remap the drive:
    • Right-click on This PC and select Map Network Drive.
    • Choose the appropriate drive letter and folder location.
  5. Once remapped, restart your system and try reinstalling or updating QuickBooks.

Continue reading: quickbooks error 6123

Solution 2: Modify the Windows Registry

Incorrect registry entries can also cause QuickBooks Error 1327. Follow these steps to modify the registry carefully:

  1. Press Windows + R and type regedit, then press Enter.
  2. Navigate to the following path:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  3. In the right pane, double-click on any registry entry that contains the incorrect drive letter.
  4. Modify the value to a valid drive letter or location. For example, change H: to C:
  5. Close the registry editor and restart your computer.

Important: Editing the Windows registry can cause serious system issues if done incorrectly. It is advised to back up your registry before making any changes.

Solution 3: Use QuickBooks Install Diagnostic Tool

The QuickBooks Install Diagnostic Tool is an automated tool designed to resolve issues related to QuickBooks installation, including Error 1327.

  1. Download the QuickBooks Tool Hub from Intuit's official website.
  2. Install and open the Tool Hub.
  3. From the Tool Hub, select Installation Issues.
  4. Click on QuickBooks Install Diagnostic Tool and allow the tool to run.
  5. After the diagnostic tool completes its process, restart your computer and try installing QuickBooks again.

Solution 4: Disconnect External Devices

If your QuickBooks installation references external devices such as USB drives or DVDs, ensure these devices are connected. If you are not using any external device for installation, follow these steps:

  1. Disconnect all unnecessary external devices like USB drives or external hard drives.
  2. Try to reinstall or update QuickBooks after disconnecting these devices.

Solution 5: Reinstall QuickBooks in Selective Startup Mode

Installing QuickBooks in Selective Startup Mode helps prevent third-party applications from interfering with the installation process.

  1. Press Windows + R and type msconfig, then press Enter.
  2. In the General tab, select Selective startup and check Load system services.
  3. In the Services tab, check Hide all Microsoft services and click Disable all.
  4. Check the box for Windows Installer and click OK.
  5. Restart your computer and try installing or updating QuickBooks.

After installation, switch back to Normal Startup by following the same steps and selecting Normal startup in the General tab.

Solution 6: Relocate the Installation Source

If the QuickBooks installation file is stored on an external drive or network location, copy the file to your local hard drive.

  1. Connect your external device (if applicable).
  2. Copy the QuickBooks installation file to a folder on your local hard drive (e.g., Desktop).
  3. Run the installation from the local drive and follow the on-screen instructions.

Solution 7: Check Internet Connectivity

In some cases, Error 1327 occurs when the installer is unable to connect to online resources. Ensure that your internet connection is stable.

  1. Open your web browser and check your connection by visiting a website.
  2. If the connection is slow or interrupted, try troubleshooting your internet or switching to a more stable network before restarting the QuickBooks installation.

Continue reading: quickbooks hosting

Conclusion

QuickBooks Error 1327 can be frustrating, especially when you are in the middle of installing or updating QuickBooks. Fortunately, the solutions outlined in this blog should help you resolve the issue and get QuickBooks up and running smoothly again.

If you continue to experience problems or need further assistance, don't hesitate to contact QuickBooks support at +1-888-538-1314. The support team can provide expert help and guide you through the troubleshooting process to resolve this error quickly. By addressing QuickBooks Error 1327, you can ensure that your QuickBooks Desktop is properly installed and fully functional for your business needs.