It's possible that the Cash App payment of 12 pounds is pending due to a delay in processing. While instant cash outs are usually processed quickly, sometimes payments can take longer to process due to technical issues or delays in the banking system.

Another reason why cash app payment pending is that the sender may not have sufficient funds in their account to cover the payment. In this case, the payment may be pending until the sender adds funds to their account or until the payment is cancelled.

If the payment has been pending for an extended period of time, I would recommend reaching out to Cash App support to inquire about the status of the payment and any potential issues that may be causing the delay. You can contact cash app customer service through the app or by visiting the Cash App website.

If you are having trouble getting verified on Cash App, there are several steps you can take to try to resolve the issue:

1. Check that you have provided accurate and up-to-date information. Make sure that the name, date of birth, and social security number (if applicable) you provided match the information on file with the relevant authorities.
2. Ensure that your internet connection is stable and strong. A weak or unstable internet connection can cause verification issues.
3. Verify your phone number and email address. Cash App may require you to verify your phone number and email address before you can receive payments.
4. Contact Cash App Support. If you have tried all of the above steps and still cannot get verified, you can contact Cash App Support directly for further assistance. They may require additional information or documentation to complete the verification process.

To contact Cash App Support, follow these steps:-

1. Open the Cash App on your mobile device.
2. Tap on your profile icon or the "Account" icon at the bottom right corner of the screen.
3. Scroll down and select "Cash Support".
4. Tap on "Something Else" to describe the issue you're experiencing.
5. Select "Contact Support" to reach out to the Cash App support team.

You can also visit the Cash App website and navigate to the "Contact Support" page for additional support options.