The Future of Call Centres in India: Trends & Predictions by Jimmy Asija
The Future of Call Centres in India: Trends & Predictions by Jimmy Asija India’s call centre industry has come a long way — from long waiting lines and scripted conversations to quick resolutions and a personal touch. And if there’s one person who knows where it’s all heading next, it’s Jimmy Asija. Jimmy has been at the forefront of transforming customer...
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